Engagement Project Manager

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member
Benefits | Staff & Management

The Engagement Project Manager drives employee and client engagement initiatives that strengthen ABM’s partnership on the Amazon GREF account. Embedded within the Programs team, this role connects operations, leadership, and account initiatives to ensure ABM’s value, culture, and successes are consistently visible and aligned. The position oversees engagement strategy and execution across the account, focusing on relationship-building, recognition, and experience both internally and externally.

Client Engagement & Relationship Initiatives:

• Plan and execute structured client engagement initiatives, including Client Appreciation Week, client and team offsites, and relationship-building events
• Partner with account leadership to identify opportunities that strengthen Amazon GREF and JLL stakeholder relationships
• Ensure all engagement activities are compliant, intentional, and aligned with client expectations

Employee Engagement & Recognition Programs:

• Lead execution of employee recognition programs, including work anniversaries and milestone awards
• Coordinate with site managers to ensure consistent distribution and participation
• Promote initiatives that strengthen morale, retention, and leader–employee connection
• Develop and maintain an annual engagement calendar aligned with account priorities
• Translate operational, safety, and performance wins into meaningful engagement moments
• Ensure engagement initiatives support ABM’s broader corporate initiatives and account strategy

Cross-Functional Coordination:

• Serve as the engagement liaison across Programs, Operations, Safety, Technology, HR, and corporate teams
• Align timelines, messaging, and execution to avoid duplication and ensure consistency
• Support leadership with engagement planning and materials as needed

Measurement & Continuous Improvement:

• Track execution and participation metrics for engagement programs
• Support client and employee feedback efforts (surveys, insights, follow-ups)
• Identify trends and opportunities to improve engagement impact and efficiency

Program & Project Management:

• Manage timelines, budgets, and deliverables for engagement initiatives
• Maintain documentation, process consistency, and reporting
• Ensure initiatives are delivered on schedule and within scope
• Support additional administrative and program-related duties as assigned

• Bachelor’s degree in business, communication or equivalent field that demonstrates quantitative and analytical orientation.
• Experience in engagement, programs, marketing, or communications
• Strong organizational and communication skills
• Ability to influence cross-functionally

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing…