Business Unit Operations Manager

Short Description

Bowman has an opportunity for a Business Unit Operations Manager to join our team in either our Lacey or Seattle, WA office.

Support the Regional Manager and Business Unit Director, oversee the efficient and profitable operation of branch offices within a business unit.

• In conjunction with Regional and Business Unit Managers, provide oversight and guidance to Branch Managers within a business unit including developing strategy, budgets, staff, and project deliverables.
• Provide effective leadership, aiding Branch Managers in developing and maintaining positive and productive work environments with customers, clients, co‑workers, and supervisors.
• Assist in the development of near/long‑term goals and growth strategies for engineering and management services related to delivery of transportation improvements.
• Manage engineering staff and processes, as assigned, to ensure effective execution of these services.
• Review work produced by staff for quality assurance.
• Manage and lead various complex/essential engineering projects.
• Possess sufficient technical skills to lead over engineering efforts including necessary quality programs.

• Assist Branch Managers in developing and implementing effective systems for improving internal and external quality, cost improvements, and on‑time delivery to meet or exceed client requirements.
• Assist with the marketing of the firm’s capabilities to establish new clients and enhance relationships.
• Develop recommendations and alternative solutions for review at the Business Unit / Regional management level.
• Assist in the management of engineering and management project financial performance such as profit/loss/budgets.
• Work cooperatively with leadership of other business units and branch offices on pursuits and opportunities for new engineering & management services.

• Working closely with Branch Manager, identify operational deficiencies and implement plans for improvement.
• Analyze and interpret financial and operational metrics and develop recommendations.
• Lead weekly / quarterly management meetings, calls, and ad‑hoc strategy discussions.
• Assist Branch Managers in establishing processes to review and plan daily, weekly, and quarterly labor to meet or exceed branch productivity targets.
• Conduct project reviews.
• Create and maintain weekly reports on operations and revenue for branches within a Business Unit.
• Assist Branch Managers in analyzing variable labor costs. Ensure resource availability based on the opportunity pipeline and project schedules.
• Working closely with branch management, provide guidance with hiring and developing staff. Support cross‑training to ensure the elimination of skill gaps, creating a more skilled and adaptable workforce.
• Assist in establishing trusted relationships with new clients, as well as maintaining healthy existing client relationships, by providing insight to drive completion of projects and contract deliverables.
• Offer solid operational guidance that helps drive and execute project deliverables with the sense of urgency clients expect.
• Effectively market, manage and execute engineering and management projects, as assigned.

• Ability to work both independently and within a team environment.
• Ability to effectively communicate with all levels of the organization and external partners.
• High degree of discretion and ability to manage highly confidential information.
• Highly motivated and problem‑solving attitude.
• Strong sense of urgency in responding to constituents.
• Effective verbal and written communication skills.
• Strong work ethic and commitment to quality.
• Self‑reliance and ability to operate independently with limited direction.
• Commitment to promoting the reputation of the company through quality of work.
• Commitment to driving profitability and growth.
• Effective working relationship with internal leaders and peers, as well as external clients.
• Commitment to becoming a “citizen” of the broader organization, breaking down barriers and silos.
• Commitment to working in partnership with others inside and outside the organization.
• Focu…