Regional Manager

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Start your career at Bellwether Housing as a Regional Manager in the vibrant city of Seattle, WA!

Who We Are
:
Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of low‑income individuals and families in our region. As the largest non‑profit housing provider in the Pacific Northwest, we are a leader in state and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to many organizations in our community.

Salary: $103,145–$126,066 annually. The posted salary reflects the full pay range for this position. Offers will be made within this range and are determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors critical to success in this role.

Position Overview: The Regional Manager oversees the operations of several properties, including resident satisfaction and retention, full resident lifecycle activities (lease administration, maintenance, rental collection, compliance, and delinquency management), property P&L, and property marketing per company standards. The Regional Manager creates an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability.

Work Schedule: Hybrid, 3–4 days onsite. Monday–Friday, 8:30 am–5:00 pm. The final schedule is determined by the supervisor.

• Develop and implement strategies to achieve property goals.
• Analyze market trends and competition to identify growth opportunities.
• Ensure a high level of resident customer satisfaction, track satisfaction, and retention.

• Lead and manage a team of property managers and site employees. Provide guidance and support, conduct performance evaluations, and address areas for improvement.
• Respond to after‑hours emergencies, help contact resources, and provide support and guidance to staff and maintenance departments.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention and adjusting when needed.

• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Monitor building operations to ensure compliance with established Bellwether policies and procedures, fair housing laws, and landlord‑tenant regulations.
• Ensure buildings comply with regulatory requirements, take an active role in addressing compliance issues, and ensure that funder reports are completed accurately and on time.
• Research and resolve property management issues, provide advice and counsel to resolve issues and disputes, utilizing legal counsel for more complex issues.

• Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Monitor revenue and expenses to ensure financial targets are met.
• Prepare and present financial reports to senior management and lenders.

• Minimum of four years’ experience as a multi‑family Property, Portfolio, or Regional Manager, responsible for a portfolio of affordable housing properties (LIHTC, Home, Section 8) and direct supervision of onsite teams. (Minimum 500 units/5 buildings).
• Collaborative leadership style and strong team builder.
• Excellent written communication skills and high proficiency with property management software systems (Bellwether uses Yardi) and Microsoft Office Suite, including Excel.
• Deep understanding of various affordable housing regulatory regimes, including HUD, Low‑Income Housing Tax Credits, and state and local funder regulations.
• Experience working with complex populations, including those with…