Manager, program management, Licensed Coffeehouses PMO

Seattle - U.S., IN OFFICE

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The manager, program management role leads the Licensed Coffeehouses PMO, contributing to Starbucks’ success by developing and managing a team of project managers driving effective program and project management. A successful candidate will contribute to development and maintenance of methodologies, standards, tools and training for managing projects based on industry best practices. This person will also manage and sustain the business portfolio and prioritization process to support both base business and cross-functional programs.

As a manager, program management, you will…

• Lead the program prioritization governance and process to ensure resources are allocated across the most critical work
• Own the standards, processes, tools and training to support the development of core competencies in PMO program and project management, based on industry best practices
• Support the implementation of company programs to ensure the success of the Licensed Coffeehouses business
• Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports and cross-functions promote a successful attitude, confidence in leadership, and teamwork to achieve business results
• Mentor, coach and provide training to project managers to increase their competencies in key knowledge areas of project management, including project integration, scope, time management and management of costs, quality, human resources, communications, risk and procurement
• Work with senior management to provide strategic and tactical advice on program/project planning and execution
• Manage quarterly and annual planning processes in support of Licensed Coffeehouses

• 8 yrs application of industry-based project management methodologies and tools.
• 8 yrs managing complex large-scale business or information technology projects.
• 8 yrs building and mentoring teams.
• 6 yrs mentoring other project managers in program and project management.
• 8 yrs general business experience in large, matrixed organizations.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information about benefits, go to

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles…