Leasing Manager - Seattle

Who We Are

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting‑edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey.

See below for a summary this position. Please note, job responsibilities may change from time to time based on business need.

Leasing Managers are responsible for the leasing, marketing, and when working onsite, maintaining positive resident relations of multi‑family residential apartments. The ideal candidate will have high energy, possess an ability to motivate a team of diverse personalities, and work well under pressure to ensure the monthly leasing goals are acheived.

• This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit.
• Acts as a role model at all times by demonstrating the core values.
• Leads the team towards achieving leasing goals and occupancy
• Possesses brand knowledge and awareness, ensuring the team acts as brand ambassadors.
• Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data and deep market knowledge and ensures marketing campaigns, advertising and promotional activities are effectively implemented.
• Uses the Company’s property systems to generate sales and leasing reports and monitors unit availability data and ensures it is accurate and up to date.
• Monitors incoming website/email traffic and works closely with marketing and regional manager.
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and results.
• Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move‑in/move‑out and notice to vacate procedures in accordance with established policies and procedures.
• Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues.
• Develops capability of Team Members in order to meet key performance goals and future succession requirements.
• Works with the maintenance team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and co‑ordinates and inspects show flats for market alignment and touring prospective residents>
• Reviews and analyzes financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company’s internal resources as needed to support solutions.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.
• Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
• Proficiency in using property operations software such as Appfolio

• 2–3 years of experience as a Leasing Manager, with a strong track record in student housing operations.
• Proven ability to meet and exceed leasing goals, occupancy targets, and renewal benchmarks.
• Strong leadership and team management skills, with experience supervising leasing staff and coordinating with property management teams.
• Excellent communication and customer service abilities, particularly in high‑volume,…