Principal Business Manager, Prime Video Personalization & Discovery

Overview

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced content, licensed titles, and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll, and MGM+.

All customers can rent or buy titles via the Prime Video Store, including free content with ads.

Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities globally?

As part of the Prime Video team, you’ll work on fast-paced, challenging, and varied projects. You’ll have opportunities to experiment, take risks, and collaborate with remarkable people. We seek diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talents across creatives, technologists, marketing professionals, and more, you can decide where a career with Prime Video takes you.

We are seeking an exceptional Principal Business Manager to support the VP of Prime Video Personalization and Discovery (PVPD) and its senior leadership team. This role is essentially a chief of staff role serving as a direct extension of the VP. The position reports to and supports the VP in day-to-day management of business and operations, driving operational excellence across a dynamic technical organization.

You should be a tenacious self-starter with attention to detail to drive the rhythm of the business in operations and prioritization, run strategic programs to engage internal customers and partners, and strategically plan with senior leadership to achieve results as we scale. You should have a passion for long-term strategies, tactical planning and execution, and complex problem solving. The role requires strong writing skills, collaboration, the ability to dive deep technically while maintaining sharp business acumen, and the capacity to invent and simplify to create scalable mechanisms.

You must demonstrate a track record of understanding customer needs and delivering solutions, thrive in a dynamic, fast-paced environment, and balance program, operational, and strategic responsibilities.

The ideal candidate will have proven executive-level communication skills, be organized and detail-oriented, have a knack for problem solving, and enjoy helping others. This role requires high integrity and discretion and the ability to handle high-level confidential matters.

• Serve as primary business partner to the VP of PVPD and senior leadership, managing executive priorities, strategic initiatives, and preparing briefings for L10+ audiences
• Drive cross-functional coordination, communication, decision management and stakeholder relationships across Prime Video and broader Amazon organizations
• Engage with finance, recruitment, HR, PR to drive broader org initiatives
• Design and implement scalable processes, governance frameworks, and reporting structures that support operational excellence and organizational growth
• Facilitate clear communication across all levels, translating complex technical concepts for executive audiences and leading staff discussions, offsites, and cross-team meetings
• Support strategic planning including goals management, resource planning, OP1/OP2/3YPs, and for business and operational reviews
• Lead high-visibility cross-functional initiatives and special projects, ensuring timely delivery of commitments and coordinating complex technical programs
• Proactively identify operational challenges, efficiency opportunities and drive accountability on strategic initiatives to improve performance and success of the organization

Prime Video Personalization and Discovery (PVPD) is dedicated to creating a highly personalized content discovery experience that delights customers while driving short- and long-term business goals. Our scope includes personalized recommendations, search,…