Program Manager, Workforce Solutions — Shape of Talent

Position: Program Manager, Workforce Solutions — Shape the Future of Talent

Now Brewing – program manager, Workforce Solutions! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Shape the future of talent at Starbucks! We’re looking for a dynamic program manager to lead high-impact initiatives that accelerate our workforce strategy and enable our partners and business to thrive. In this role, you’ll connect strategy to execution—own enterprise-wide programs that deliver measurable impact by driving clarity, orchestrating talent solutions, and creating opportunities for partners to grow. You’ll influence how we evolve and grow for long-term success, foster innovation, and position Starbucks for the future of work.

Join us and make a lasting impact on how we develop and empower talent globally.

As a program manager, workforce solutions, you will…

Talent Strategy & Workforce Solutions

• Act as a strategic partner to our executive leadership team, developing talent strategies and solutions that reflect a deep understanding of our enterprise strategy and greatest talent opportunities.
• Partner with PRO and cross-functional teams to design, implement, and scale HR processes that drive consistency and impact.

Culture Evolution & Enterprise Change

• Communicate clearly and concisely—visually and verbally—at an audience-appropriate level (up to and including executives), and can adapt messaging to “speak the language” that resonates, influences, and moves work forward
• Amplify and scale workforce strategies driving prioritized changes that enable our culture and talent to evolve and grow in service of long-term success.
• Build strong relationships across teams and stakeholders to bring others along and set all parties up for success

Program Delivery

• Design, develop & lead multiple concurrent, cross-functional programs aligned with PRO and enterprise strategic priorities balancing near- and long-term horizons
• Bring a clear point of view and drive decision-making informed by data, stakeholder input, and strategic alignment.
• Lead with empathy, courage, and clarity—navigating complex conversations and driving fact-based, actionable outcomes.

We’d Love To Hear From People With

• 8+ years of proven success delivering large-scale, cross-functional programs or change initiatives within a large, matrixed environment.
• 8+ years of broad business experience working across large, matrixed organizations.
• A demonstrated passion for creating clear, actionable paths forward in ambiguous situations.
• Proven ability to influence and shape outcomes across diverse stakeholder groups—including senior leaders—without direct authority.
• Ability to balance strategic vision with tactical execution, adapting plans to maintain momentum and impact.
• Strong strategic, problem-solving, and facilitation skills.
• Strong understanding of Human Resources processes and policies, or experience as an HR Business Partner, is a plus.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws…