Director, Global Operations Splash

Splash is a global nonprofit organization founded in 2007, headquartered in Seattle, Washington, USA. Since 2007, we have completed more than 2,500 projects that serve over 1.2 million children each day. Currently focused on cities in East Africa, Splash delivers the clean water, clean toilets, and dignified menstrual health resources that every child deserves through comprehensive water, sanitation, hygiene, and menstrual health (WASH‑M) services and behavior change programs across 100% of a city’s public schools.

Our distinctive model transforms entire cities, starting at the school water fountain, by shifting systems, infrastructure, and behaviors in partnership with local governments and communities. We start by building relationships with the local stakeholders responsible for education, health, and water management, and we negotiate financial commitments that support a full transition of operations and maintenance to local leadership.

Our vision is global impact without Splash, made possible through partnerships with national governments, co‑creation with local communities, and replication far beyond our day‑to‑day involvement.

In 2019, we began testing and refining Project WISE (WASH in Schools for Everyone), a cost‑effective and replicable blueprint designed to reach 100% of public schools in fast‑growing, complex cities in partnership with local governments and community leaders. In five years, we achieved our goals in Ethiopia and India, and we began our next phase of expansion in East Africa in 2025.

Our core values guide everything we do, including every hiring decision we make. They are:

• People – People first. People second. People third.
• Quality – Beautiful products that function and last.
• Honesty – No drama, no surprises, no BS.
• Joy – Kids at heart, seeing potential everywhere.
• Mistakes – Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit (Use the "Apply for this Job" box below)..

Job title:

Director, Global Operations

Line Manager:
Chief Finance & Administrative Officer

Location:

USA, and all the countries where Splash is registered (Ethiopia, Malawi, Zambia & Kenya)

Employment Type:

Full time, Remote

The Director, Global Operations is a senior individual contributor and people leader responsible for building, strengthening, and scaling Splash International’s global operational infrastructure across headquarters and country offices. This role focuses on ensuring that Splash’s operational systems, processes, and controls are effective, consistent, and compliant, supporting high‑quality program delivery across all regions.

The Director, Global Operations provides strategic and hands‑on leadership for core operational functions, including global systems and processes, procurement, operational compliance, risk management, inventory and asset management, and country office operational support. The role partners closely with global, regional and country teams to ensure operations are well‑aligned with organizational policies, donor requirements, and local regulatory environments.

Working across diverse geographic, cultural, and regulatory contexts, the Director, Global Operations emphasizes operational standardization where appropriate, while supporting local adaptation to meet country‑specific needs. This role plays a key part in strengthening operational capacity across country offices through training, tools, and ongoing support.

The Director, Global Operations collaborates closely with Finance, People & Culture, Programs, Development teams, to ensure operational alignment and to support organizational growth, continuous improvement, and new country office set‑up. While not a member of the management team, this role is a critical operational partner and subject‑matter expert supporting teams across the organization.

• Provide strategic and…