Senior Project Manager

Job Description

The Department of Neurological Surgery has an outstanding opportunity for a Senior Project Manager to join their team.

The Senior Project Manager provides strategic and operational leadership for the TRIAD program within the Department of Neurological Surgery. This position reports directly to the Principal Investigator, and is responsible to though not supervised by the TRIAD Project Director. This position will work directly with faculty leaders for the overall Clinical Dementia Training and its tracks, the Workforce Development Programs (e.g., fellowships), the Teleconsultation Service, and the Clinical Dementia ECHO program.

This position will supervise the staff for the Dementia Clinical Training, the Workforce Training Programs, the Teleconsultation Service, and the ECHO program.

In partnership with the Principal Investigator and the Project Director, this role is responsible for the overall management of all administrative, communications, organizational, and internal project financial/budget operations for a large federally funded program with three core areas:
Clinical Dementia Training and its tracks, the Workforce Development Programs, the Teleconsultation Service, and the Clinical Dementia ECHO program. The Senior Project Manager will be the professional staff lead, serve as a member of the executive leadership team for TRIAD, and will report directly to the project Principal Investigator. The position serves as a critical liaison between TRIAD leadership (the Principal Investigator and Project Director), the Indian Health Service (IHS), UW units, and external collaborators and institutions.

By exercising a high level of independent judgment, applying in depth knowledge of administrative operations, the Senior Project Manager ensures the successful execution of program goals, timely submission of contract deliverables, quality control of deliverables, strategic implementation of all program activities, and alignment of operations with departmental and institutional standards, and compliance with sponsor and institutional requirements.

Project Management: 75%

• Serve as a strategic operational lead and oversee all aspects of the TRIAD program, with broad mandate to assess and manage administrative workflows, deadlines, and deliverables across all program elements (Dementia Clinical Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development).

• Oversee the operational management for TRIAD Clinical Dementia Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development webinars and online trainings, the development, evaluation, and maintenance of systems to manage TRIAD logistics, respond to questions, organize registrations, and collect, assemble, analyze, and report evaluation data.

• Lead development of systems to manage Continuing Education compliance, and other key logistics.

• Communicate with accuracy, precision, and attention to detail. Communications must be compliant with typical contract guidelines of being in plain and clear English.

• Maintain and document expert-level knowledge of all contract issues related to TRIAD to proactively identify risks and guide resolution strategies. Exercise independent judgment in triaging and overseeing day-to-day operations, including:

• Ensure meetings are scheduled, notes taken, and minutes distributed by staff in line with IHS deliverables, and organize and maintain all TRIAD-related records and documentation in Principal Investigators’ preferred format.

• Work autonomously with the Principal Investigator, Project Director, IHS leadership, and staff to ensure that all contractual requirements are met in a timely and compliant manner.

• Review daily work updates from multiple team members to ensure accuracy and efficiency.

• Independently draft and edit a variety of communications on behalf of TRIAD leadership.

• Work with TRIAD Dementia Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development leads in the preparation, coordination, and timely submission of materials required to meet IHS contract deliverables.

• Act as a direct administrative partner to TRIAD leadership and provide consultative support to improve project efficiency.

• With TRIAD leadership, lead weekly meetings, prepare detailed agendas, and action plans.

• Proactively identify workflow gaps or emerging issues, recommend and upon consensus and approval of leadership, implement solutions.

• Maintain timely and direct communication with Principal Investigators, Project Director, and staff within and external to the Department of Neurological Surgery, UW departments, other collaborators, and IHS, as appropriate, to support TRIAD operations.

• Involve TRIAD leadership and department administrative leadership as appropriate to identify and ameliorate operational issues.

• Use independent problem-solving and interpersonal skills to assist with organizational process improvement efforts, identify project issues,…