VP, Global Operations

Vice President Of Global Incentive Compensation Operations

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a strategic and innovative leader to serve as our Vice President of Global Incentive Compensation Operations. This senior leader will drive and oversee the company's global incentive compensation programs, specifically their operations, implementation, payout calculations, help desk support and administration to ensure that our programs attract, retain, reward and motivate sellers while aligning with business goals and financial priorities.

This role requires a strong background and understanding of compensation operations, analytics, and global regulations, while leading teams, managing operational efficiency, and collaborating cross-functionally to ensure programs are effective, scalable, and aligned with business objectives.

Key Responsibilities:

• Oversee the operational lifecycle of global incentive compensation programs, from operational implementation, execution, payout calculations, help desk support and case management that will inspire our sales teams and ensure alignment with business priorities and talent strategy.
• Advise senior leadership to ensure structural alignment to corporate goals, manage the operational rigour of commissions, and deliver clear insights that help teams understand performance drivers and trends.
• Drive operational efficiency through automation, process optimization, and the use of data and analytics.
• Identify opportunities to simplify and automate processes, introducing scalable digital solutions.
• Lead, inspire and coach a global team, providing effective, collaborative, and inclusive leadership grounded in humility, with a growth mindset, high standards, and reputation for delivering high quality results.
• Build strong relationships and work collaboratively across multiple functions, including HR, Finance, Rev Ops, Legal, Sales Operations and Global Compensation to support and align the business, and to drive a pay-for-performance culture.
• Proactively challenge outdated policies and procedures that hinder the commission structure and overall seller experience, developing innovative solutions or strategic workarounds to simplify processes.

Qualifications &

Experience:

• 15+ years of progressive experience in Incentive Compensation and Operations, with a minimum of 5+ years in a senior leadership role (e.g., Sr. Director or VP) overseeing complex, large-scale global operations.
• Deep subject matter expertise in incentive compensation strategy, plan design, best practices, implementation, and the management of large-scale rewards platforms.
• Strong leadership, stakeholder management, change management skills and experience influencing at all levels within an organization, particularly at the executive level.
• Proven track record leading operations and implementing compensation plans within high-growth SaaS or enterprise environments.
• Ability to prioritize and manage multiple, high priority initiatives and can help your team prioritize work to deliver at velocity while maximizing business impact.
• Strong analytical and data-driven decision-making skills. Ability to identify and summarize emerging sales incentives and industry trends, providing insights and recommendations to executive leadership.
• Strong experience building and maintaining financial models to forecast, measure, and report on the cost and return-on-investment (ROI) of incentive compensation plans.
• Comprehensive understanding of the regulatory landscape and compliance requirements across multiple major regions (e.g., Americas, EMEA, APAC), ensuring robust risk mitigation and control environments.
• Industry savvy, up to date, and energized by current and future industry trends on incentive compensation.
• A Bachelor's Degree in Business, Finance, Economics, Statistics, or a related field.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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