Senior Manager, Consulting

Base pay range

$90,000.00/yr - $/yr

Senior Manager, Consulting | Columbia Hospitality

We are seeking a Senior Manager, Consulting who will be responsible for leading small- to mid-sized client engagements autonomously while owning high-quality deliverables for a range of clients. This role serves as a primary point of contact for select clients, manages cross-functional project teams, and produces key deliverables such as concept decks, operational assessments, and budget planning inputs.

The Senior Manager, Consulting must demonstrate strong hospitality operations knowledge, financial acumen, and the ability to collaborate across departments to bring subject-matter expertise into each engagement. This role supports strategic initiatives across multiple client types, contributes to internal template and process development, and helps drive revenue and value creation across consulting projects.

What you’ll do

• Leads small- to mid-sized consulting engagements independently, serving as the primary point of contact for designated clients.

• Manages project timelines, communication, and deliverables to ensure high-quality outcomes aligned with client expectations.

• Demonstrates operational and financial expertise, including understanding profit margins by department and evaluating opportunities for revenue and efficiency improvements.

• Travels to client sites as needed to conduct assessments, facilitate workshops, and support implementation.

• Builds and maintains strong client relationships, ensuring satisfaction and identifying opportunities for continued partnership.

• Collaborates with Subject Matter Experts to successful engagements with short and long term clients.

• Tracks client performance metrics, ROI on engagements, client satisfaction, and turnover statistics.

• Prepares and delivers owner and leadership presentations in alignment with the agreed upon Scope of Work.

• Maintains a thorough understanding of hospitality trends to inform strategic decisions.

• Ensures compliance with company policies, procedures, and brand standards in all marketing communications.

• Fully owns the creation of client deliverables, including strategic decks, concept statements, budget outlines, operational recommendations, and business-case analyses.

• Able to speak to and/or develop proformas and financial projections in partnership with internal SMEs.

• Synthesizes operational, financial, and market data into clear, actionable insights.

Requirements

• Independent judgment and discretion are important qualities as many duties performed are of a critical & confidential nature. Ability to remain neutral and represent the company, the leader, and the employee to promote a fair and equitable work environment.

• Must be proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint)

• Excellent written and verbal communication skills

• Ability to produce high quality work, be flexible, prioritize business demands, anticipate needs, be proactive, in adapting and responding to changing situations

• Works well in both team oriented and autonomous environments

The Perks

• Eligibility of perks is dependent upon job status

• Salary Range: $90,000.00 to $ DOE

• Cellphone Allowance

• Incentive Eligible

• Commuter/Parking Allowance

• Get Paid Daily (Make any day payday)

• Paid Time off & Holiday Pay (Because Balance Matters)

• Benefits - Medical, Dental, Vision, Disability, 401K

• HSA/FSA Plans
-with employer contribution

• Values Based Culture (#OMGLIFE)

• Culture Add (Creating Space for Fresh Perspectives)

• Referral Bonus (Get Paid to Recruit)

• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)

• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities

• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)

• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)

• Online Learning Platform to Help You Grow!

• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

“People never forget how you made them feel.” Maya Angelou’s famous statement…