Division Director II

Overview

Coordinated Care Agency
works collaboratively to provide a continuation of services from Shelters to Permanent Supportive Housing to individuals and families who have experienced homelessness in King County. We believe that everyone deserves a safe, affordable place to call home. People experiencing homelessness come to us with complex histories; it takes a highly collaborative, creative team to help end the cycle of homelessness permanently. Grounded in this philosophy, theCCADivision Director is an integral part of a team that provides leadership,visionand support to a diverse group of shelter programs serving households experiencing homelessness in King County.

TheCCADivision Director brings leadership around best practices of Housing First, Trauma-Informed Care, Harm Reductionand client-centered support to ensure we provide the highest quality services to clients temporarily living in our shelter communities. This position directly supervises and supports several shelter programs and provides on-site support to services teams inCCAprograms when thereisstaff turnover and extended absences. CCAis committed to high quality data and making decisions that are informed by our data.

TheCCADivision Directoris responsible for ensuring high quality data is captured byprograms, and working with managers to ensure we are exiting households intoappropriate housingsituations as quickly as possible.

TheCCADivision Director willparticipatein advocacy activities and represent the agency to the government and community organizations that work to serve the poor and vulnerable.

This position is compensated at $ per year

Full‑time, 40‑hour position include a competitive benefits package:

• Medical, dental, and vision coverage, plus life insurance and long‑term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday
• CCS/CHS 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Supervision/Leadership This position is responsible for providing leadership on homelessness in King County. This includes managing current shelter services and new program development.

• Provide direct supervision for the Program Directors at the programs listed in the Division Description (3-4 shelters thatoperate
  24 hours per day).
• In collaboration with the Director of Homeless Services, ensure the highest quality provision of services for all clients.
• Promote,developandfacilitatetrainingsthatfocuson best practices in service delivery, including de-escalation, trauma-informed care, grief and loss, and housing match and placement services. Ensure attendance at allCCAmandatorytrainingsfor site employees.
• Meet with Program Managers/Directors regularly to provide support in serving challenging populations while alsomonitoringthat the program is on track financially and in compliance with all contract obligations.
• Perform all leadership functions while interim director at program sites. Whenappropriate, this position will complete corrective action and recommendation for termination of staff, both regular and temporary.
• Assist with annual file audits and staff/program evaluations.
• Build relationships with neighborhood and community representatives to further common goals.
• Develop and safe keep a workplace that values and supports cultural diversity.
• Network with other service agencies to ensure continuum of care for clients.

Supportive Services/Resident Relations

• Eviction Prevention:
  The Division Director works with Program Managers and the services team at each building to keep clients engaged in services and to develop a clear path to housing. This can include individual conversations with clients, Care Conferences,advocating foradditionalservices for clients, and other creative strategies to stabilize clients at risk of losing their shelter bed. The Division Director shouldagreewe have exhausted all possible alternativeswhen we are moving toward asking a client to leave shelter that will result in a return to homelessness.
  
  The Division Director is charged with regularly reviewing dashboards…