Director of Sales & Marketing

Summary

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

This is not your typical career opportunity. At Thompson Seattle, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. As a member of the property's Leadership Committee, the Director of Sales & Marketing is a highly visible role with exposure to Senior and Corporate leadership. We're looking for an individual who embodies the luxury lifestyle experience.

An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

The Director of Sales & Marketing has direct oversight of the Sales, Events and Marketing operation of the hotel. The DOSM has responsibility of the Sales, Events and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOSM is responsible for the development, motivation and supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

The DOSM reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance.

The Thompson Seattle team works in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, a supportive work environment, or a daily belly-laugh, if you are ready for this challenge, then we are ready for you.

• Direct oversight of the Sales, Events and Marketing operation (budget/P&L, revenue forecasting, advertising, marketing, business plans, ownership meetings).
• Develop, motivate and supervise sales managers, trainees, interns, and administrative staff.
• Recruitment and hiring of sales staff, training, managing, and coaching sales managers to meet company goals and maximize hotel revenues.
• Report directly to the General Manager and Regional Vice President of Sales.
• Communicate and lead with utmost importance on organizational skills.

• 6 years or more of progressive hotel Sales experience
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Demonstrated history of success
• Results driven, energetic, and focused
• Segmentation Expert
• Luxury Hotel experience
• Digital Strategy
• Multi-Channel Marketing experience
• Service oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel

• Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
• 401k & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short term disability insurance
• New Child Leave & Adoption Assistance
• Compassionate Leave
• Paid Time Off:
  • Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At…