Operations Manager

Pacific International has been retained by a leader in logistics. This growing and innovative company is undergoing a transformation at a key operational site, with a focus on service excellence and enhancing employee engagement and development. The organization is seeking a strategic and results-oriented leader to take on the role of Operations Manager for its Seattle operation. In this critical role, you will lead customer relationships, drive performance, and operational efficiency at one of the company’s most critical locations.

You’ll lead a diverse team, operate within a unionized environment, and manage the complexities of a dynamic and high-traffic operation. With a strong foundation already in place, this is a prime opportunity to make a lasting impact and position yourself for future leadership growth. You will report directly to the Vice President of Operations
.

• Build and maintain strong relationships to drive service excellence and growth.
• Drive operational and financial performance, aligning with company goals and regional strategies.
• Lead critical projects, fostering a positive and high-performance environment.
• Optimize production, logistics, and delivery for continuous improvement.
• Navigate union relations, balancing productivity and engagement.
• Adjust workforce and operations to meet peak demand.
• Promote communication and collaboration within a diverse team.
• Ensure adherence to safety and regulatory standards.
• Cultivate high-potential employees for future leadership roles.

• A degree in business, logistics, supply chain, or a related discipline.
• 7+ years of experience in operations, 2+ years in operations or account management.
• Proven leadership experience influencing large teams in a unionized setting, with a successful track record in labor relations.
• Strong leadership, communication, and problem-solving abilities, with the capacity to manage a fast‑paced and ever-changing operation.
• Experience driving financial performance in high‑revenue businesses.
• Capable of adapting to a seasonal business environment, adjusting workforce and operations to meet fluctuating demand.
• A strategic, hands‑on leader skilled in both high-level decision-making and operational execution.

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high‑growth enterprises in building exceptional C‑suite, senior‑level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward‑thinking ethos distinguish us in the ever‑evolving business landscape.

For further information on this position and a confidential discussion about your career, please contact: