Property Manager

Join to apply for the Property Manager role at 11 Capital
.

Properties – 19th and Mercer and Oslo Apartments in Seattle, WA (99 units combined). Visit the property websites:  and

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Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities.

As a Property Manager, you will oversee the day‑to‑day operations and management of a designated community.

• Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
• Assist other properties, if needed, to support overall operational goals.
• Fulfill any other duties as assigned by management based on business needs.

• 2+ years of experience in managing multifamily properties.
• Being bilingual in English and Spanish is an advantage.
• Proficiency in using Yardi Property Management Software.
• Familiarity with Fair Housing laws is essential.
• Proficient in Microsoft Office and other property management software.
• High school diploma or equivalent (GED).
• Valid driver's license.
• High integrity and compassion, with emphasis on teamwork, inclusion, growth, and customer service.
• Must be able to work on‑site. This position is not eligible for remote work.

• Base hourly rate: $35 to $38 per hour.
• Performance‑driven bonuses available.
• Exact compensation may vary based on skills, experience, and location.

• Medical, dental, and vision insurance.
• Health savings account.
• 401(k) with a 4% company match.
• 30% employee rental discount.
• Mileage stipend for traveling positions.
• Paid time off – vacation, sick, and paid holidays.
• Growth and development opportunities.

• Perform work in a professional office environment.
• Use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Sit and move about various work environments for training, monitoring, ensuring compliance.
• Communicate verbally with employees, co‑workers, customers in person and by phone.
• Travel to various work sites, possibly overnight stays, flights, and/or prolonged travel.

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Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status.

Applicants must be able to pass a criminal background check and drug test.