Branch Manager; Bilingual Cantonese and Mandarin Language

Branch Manager (Bilingual Cantonese and Mandarin Language Preferred)

WaFd Bank is hiring a Branch Manager. This is a results‑driven, high profile bank officer position responsible for the management of all aspects of a retail branch’s success.

Salary: USD $80,170.00 – USD $ per year.

• Develop strategies to expand the consumer and small business client base.
• Create and execute strategies to develop branch staff collectively and individually.
• Meet production goals by coaching, motivating, mentoring, and providing feedback to staff.
• Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
• Make out‑of‑office calls to businesses, community organizations, and referral sources.
• Optimize operational effectiveness and profitability to enhance shareholder value.
• Communicate clearly with staff and clients verbally, over the phone, and via video chat.
• Ensure high level of customer satisfaction through the delivery of excellent service.
• Participate and support skill advancement in yourself and others.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.

• Bachelor’s degree or equivalent experience in a financial institution.
• Strong math skills, 10‑key and keyboarding.
• Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, Power
  
  BI, and Outlook.
• Well‑developed smartphone and digital channel skills.
• Valid driver’s license, satisfactory transportation and adequate insurance coverage.
• Excellent organizational and analytical skills.
• Superior written and oral communication skills.

• Prior experience in a supervisory/managerial position.
• Previous work in sales or client relations; or prior banking experience.

• Paid time off for vacation, sick days and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• Generous 7% 401(k) employer matching.
• Paid parental leave.
• Life and AD&D insurance.
• Long‑term disability insurance.
• Tuition reimbursement.
• Employee assistance programs.
• Pre‑tax health and dependent‑care spending plans.

We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with executive order 11246, section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment.

WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required under the Americans with Disabilities Act (ADA).

If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at .

Know Your Rights:
Workplace Discrimination is Illegal –  for more information.

California Consumer Privacy Act (CCPA) 2025.