Community Manager

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Salary: $30-$32 per hour

Schedule: Full-time;
Tuesday-Saturday 9 a.m.

- 6 p.m.

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Housing Discount may be available;
  Delete if not applicable
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company-wide parties and events

• Assist in the formulation of budgets.
• Responsible for staying within the established budget guidelines.
• Ensures all rents are collected when due and posted in a timely manner. Makes sure that all bank deposits are made immediately and reported in the appropriate systems.
• Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.
• Responsible for ensuring all invoices are submitted and approved in the appropriate system for timely payment.
• Completes month-end procedures and reports including deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity, gross potential rent.
• Uses and safeguards and reconciles the property credit card in accordance with accounting policies and deadlines.

• Hires, trains, empowers, motivates, supervises, disciplines (including appropriate documentation) and terminates all on‑site staff, as needed and under the advice and approval of leadership and Human Resources, in order to achieve other operational of assigned property. This includes new employee orientation, annual performance reviews, review and approval of timesheets, instructing and advising on‑site staff of employee procedures and guidelines.
• Conducts on‑going training with office staff; e.g., marketing activities, leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis. Provides leadership, coaching, recognition and works towards building strong professional working relationships amongst the team.

• Ensures that lease files are current, complete, and in compliance with MFTE, Section 8 or other applicable affordable program requirements.
• Responsible for office opening on schedule, condition of office and model apartments.
• Attends scheduled corporate management meetings, usually held on a quarterly basis.
• Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis.
• Prepare for audits and complete annual reporting.

• Initiates and perpetuates a true sense of community.
• Maintains positive customer service attitude.
• Is responsible for inspections with residents of move‑in/move‑outs.
• Reviews all notices to vacate to determine the cause of the move‑out.
• Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests,…