EVP, Chief Operating Officer; COO), Product Engineering

Role Overview

The EVP, Chief Operating Officer (COO) for Product Engineering will serve as the strategic and operational right hand to the President & CTO, driving the operating system that enables Salesforce to scale engineering excellence across a global organization of 10,000+ engineers.

The EVP, COO will bring enterprise-grade rigor, disciplined execution, and cross-cloud integration to one of Salesforce’s most critical technology portfolios, spanning:
Platform, C360 Apps, Agentforce, Data Cloud, Mule Soft, Heroku, Tableau, Industries, and Informatica (post-integration).

This leader owns the connective tissue across Product Engineering — ensuring that strategy translates into execution, that execution aligns with priorities, and that the organization moves with the speed, discipline, and clarity required for an AI-first, agentic enterprise.

• Architect and run the operating model for Product Engineering, including cadence, prioritization, cross-org governance, and leadership forums.
• Establish disciplined mechanisms for planning, V2
  
  MOM execution, quarterly business reviews, engineering performance reviews, and cross-cloud interlocks.
• Bring system-level operating rigor that reduces operational drag on the CTO and creates focus and accountability across a large-scale engineering organization.

• Oversee central Operations / PMO and Engineering Performance functions (e.g., metrics, dashboards, productivity insights, delivery health).
• Lead all engineering operations teams and unify operational roles under a single, coherent COO umbrella.
• Ensure alignment, sequencing, and tradeoff decisions across Platform, Apps, Agentforce, and Data Cloud dependencies.

• Drive major transformation programs for Salesforce’s shift to the Agentic Enterprise, including AI-first engineering practices, reliability, and productivity improvements.
• Lead strategic integration of Informatica and other inorganic growth plays, ensuring coherent operating mechanisms across newly combined teams.
• Scale systems, processes, and leadership routines to meet the needs of a 10K+ engineering workforce.

• Serve as the primary integrator across Engineering, Sales, CS, Security, Legal, Finance, Marketing, and Employee Success.
• Build strong partnership with Finance for OPEX/HC management, resource planning, investment frameworks, and productivity levers.
• Partner with Employee Success on org design, workforce planning, leadership capability, and engineering talent strategy.

• Drive clear, consistent communication and narrative alignment across a global engineering organization.
• Strengthen leadership pipelines, operational discipline, and decision-making quality throughout Product Engineering.
• Model the behaviors of an execution-first, customer-obsessed, agentic culture.

• 15+ years in enterprise software, with deep experience in engineering, product, or large-scale technical operations.
• Proven success leading complex transformations in matrixed, global technology environments.
• Demonstrated expertise in operations, product/program management, organizational governance, and enterprise execution.
• Strong financial acumen and ability to manage HC, OPEX, productivity targets, and investment frameworks.
• Exceptional communication, influence, and executive presence.
• Experience operating as a C-suite or near–C‑suite enterprise operator in a multi‑billion‑dollar, global technology organization.
• Demonstrated ability to lead at 10K+ engineering scale with direct ownership of operating models, cross-functional governance, and enterprise-wide transformation programs.
• Credibility to serve as a proxy for the CTO in cross‑company forums and executive decision bodies.