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Director of Legal Operations
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-01-12
Listing for:
Boston Hale
Full Time
position Listed on 2026-01-12
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
Overview
A global Am Law Firm is looking for an accomplished Legal Operations professional to lead a client value team for a selection of key clients. A fantastic opportunity for someone to drive value whilst delivering outstanding customer service.
TypePermanent
Job Description Responsibilities- Lead a team to strengthen strategic client relationships and deploy firm resources
- Act as the primary liaison between the client and internal teams
- Work with Pricing, Marketing, Accounting, IT, and eDiscovery to ensure that client strategy is implemented consistently
- Develop and maintain strong relationships with key client stakeholders
- Partner with Relationship Managers and Marketing to understand client business objectives and track key client deliverables
- Report on relevant outcomes while highlighting value generated by the team
- Oversee the implementation of pricing and project management best practices to improve financial metrics of client relationships
- Improve client services and implement LPM best practices
- Experience managing legal operations and interdisciplinary teams
- Am Law 100 and/or equivalent in-house legal experience
- PMP, MBA and/or JD is preferred
- Strong knowledge of US, European, and international legal markets
Please contact Simon Taylor if you would like to discuss this role further.
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