Parking Enforcement Officer

Position Description

The Seattle Police Department is recruiting highly motivated, positive, people‑oriented candidates for a technology‑driven work environment. If you have excellent public contact work experience, computer skills, can multi‑task in a fast‑paced environment and have a stable work history you might be interested in a career as a Parking Enforcement Officer.

• Enhance and maintain good public relations and customer service while taking enforcement actions.
• Patrol an assigned district of the City by foot or in a four‑wheel vehicle, three‑wheeled motor scooter, bicycle, or other vehicle type, issuing citations and warnings for ordinance violations.
• Independently plan and organize work to react to changing priorities during the day.
• Investigate suspected abandoned vehicles and take appropriate action for removal.
• Clear streets during designated peak hours to ensure traffic flow during rush hour.
• Clearly document citations and daily activities on a computerized handheld ticket device and in manual reports.
• Perform queries for law enforcement information using secure computer systems.
• Respond to subpoenas and testify in court regarding issued citations.
• Report unlawful activity, malfunctioning traffic signals, missing or damaged regulatory signs, and defective parking devices.

The Seattle Police Department is an Equal Opportunity Employer that Values Diversity in the Workforce.

• Monitor police radio activity and respond to requests for assistance.
• Direct traffic in situations requiring the city’s response such as special events, sporting events, natural disasters, and traffic accidents.
• Respond to medical emergencies with CPR and AED capabilities.
• Provide assistance to lost or stranded residents or tourists with directions.

One (1) year of experience in public contact work.

• Pass a Seattle Police Department competitive background investigation that includes driving record, criminal history, drug history, financial history, and reference checks.
• Current State of Washington driver’s license.
• Pass a medical examination by a city‑approved doctor.
• Pass the eight‑week unit training program.
• Work hours include weekends, evening shifts, and mandatory overtime including holidays on short notice, subject to the provisions of the memorandum of understanding between the City of Seattle and SPEOG.
• Pass and maintain annual defensive driving certification for fleet vehicles.

• Three or more years of experience in public contact work, including direct contact with difficult, angry, or hostile citizens.
• Desire and experience communicating effectively and working effectively within a multi‑cultural organization and serving a diverse customer base with outstanding customer service.
• Demonstrated experience working in an environment using mediation and negotiation skills to deal with angry and hostile individuals while performing job duties.
• One year of experience with Android‑based handheld devices.
• Familiarity with the geography of Seattle for daily patrol activities or giving directions.
• Demonstrated experience working independently to successfully complete job duties.
• Ability to work well under pressure and multi‑task in a fast‑paced environment.
• Ability to deal with the public and maintain a calm demeanor.
• Proficiency in Windows‑based computer systems including spreadsheets, databases, and presentations such as Microsoft Outlook, Word, Excel, Access, PowerPoint, and SharePoint.
• Bilingual language skills a plus.

• Field‑based operational position assigned to a geographic area within the city limits of Seattle.
• Work outdoors in inclement weather, exposure to automobile fumes, hazardous chemicals, and vehicular traffic.
• Work with diverse, sometimes difficult customers to gain compliance with Seattle parking ordinances.
• Physical ability to spend up to 100% of a scheduled shift on foot and walk approximately 7 miles per day.
• Exposure to inclement weather and potentially hostile individuals.
• Required to lift up to 50 pounds.
• Exposed to heavy traffic.
• Will be required to work overtime subject to the provisions of the…