Sr. UX Designer, Alexa Partner

Join the Alexa Partner Experience UX Team and design the future of partner experiences on Alexa+.

Our team empowers third party experience makers, key partners/brands, and developers to create exciting voice-first multimodal experiences and interactions, across a variety of Alexa-enabled devices for their customers.

In this role you will lead projects with our partners helping to envision their experiences on Alexa+ as you work with stakeholders on various aspects of Alexa+ capabilities and functionalities. You empathize with developers and customers and thrive to shape the future of voice and multimodal interaction for people across the globe.

This Seattle, WA based role is a unique opportunity to lead the design for an exciting range of new third-party brand experiences on Alexa+. We’ve launched experiences with partners including Uber, Open Table, Grubhub, Uber Eats and Ticketmaster and we are just getting started. You’ll be joining a multidisciplinary team of UX design, voice design, and design technology that are equal parts thinkers and doers, analysts and artists, designers and customers.

We like to obsess over our customer and create experiences that are better on Alexa.

You lead by doing and have a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on partner and customer feedback.

You excel at presenting your designs to stakeholders and partners.

You have a commitment to learning and expanding professional and technical knowledge and a desire for innovation, balanced with business needs, and customer expectations.

• Collaborate and work cross-functionally with design, program, and engineering teams from design concept to design solution, setting UX guidelines, testing experiences, creating assets, and ensuring bar-raising quality all the way to market.
• Create the vision for developing, communicating, and implementing the user experience and associated UI framework and assets on a range of products; follow through with the processes and tactics to fulfill the vision.
• Work with external partners to define their experiences on Alexa.
• Use various inputs to identify and define exciting new concepts, opportunities, and customer problems.
• Inspire, mentor, and lead a variety of designers on the UX team.
• Excellent verbal and written presentation skills to communicate design thinking and drive discussion and reviews.
• Leverage user research, analytics and data to drive design direction.
• Create pattern libraries, templates, and tools for a variety of users on our platform.
• Work strategically with other executives and team members across the organization.

In this high visibility role you'll drive large initiatives across customer experiences with our third party partners. You will collaborate with designers, research engineers and product to align on customer obsessed solutions. You'll work with cross-functional experts across the Alexa organization to define a vision, invent innovative design solutions, make sure it's right with research, ensure they are working well for customers, then review and iterate.

As a leader on the team you will be an active participant in reviews, critique and the professional development and growth of the UX team and their practices.

The Alexa Partner Experience UX Team is a cross-functional team that owns creating new customer experiences for brands on Alexa+. Our mission is to create innovative partner experiences that are uniquely suited to the needs of Alexa+ customers. We are not only experience creators but advocates for LLM innovation and AI best practices during a time of massive change and innovation in our space.

• 6+ years of design experience
• Have an available online portfolio
• Knowledge of usability principles and techniques
• Experience working with and presenting to C-level executives,…