Technical product manager sr alliances & partnerships

Now Brewing – technical product manager sr! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a technical product manager sr alliances & partnerships, you will own the strategy, roadmap, and delivery of key platform capabilities that power partner‑facing and operational experiences across Starbucks. You will collaborate closely with engineering, architecture, business stakeholders, and external partners to define requirements, drive technical alignment, and deliver scalable, secure solutions. In this role, you will steward platform health, support incident resolution, and identify opportunities to leverage AI and automation to improve efficiency and quality.

You will influence cross‑functional teams, translate insights into actionable product outcomes, and ensure our technology investments support both near‑term needs and long‑term enterprise strategy.

As a technical product manager sr, you will…

• Define product vision, roadmap, and success metrics aligned to business and platform strategy.
• Translate customer, partner, and operational insights into clear requirements and prioritized backlogs.
• Balance feature delivery with technical debt, platform health, and long‑term scalability.

• Lead backlog grooming, intake, estimation, sprint planning, and release readiness.
• Create high‑quality user stories, acceptance criteria, and UAT plans.
• Partner with engineering and QA to ensure quality gates, automation coverage, and predictable releases.

• Participate in solution design discussions and ensure alignment with platform standards and architecture.
• Understand system dependencies, integration patterns, and technical constraints across the ecosystem.
• Champion reusable components, secure design patterns, and scalable approaches.

• Monitor platform performance, telemetry, and incident trends to guide prioritization.
• Partner with support, infrastructure, and security to maintain stability, compliance, and operational excellence.
• Evaluate vendor capabilities and roadmap impacts on product strategy.

• Identify and prioritize opportunities to apply AI and automation to improve partner experience and operational efficiency.
• Incorporate responsible AI practices into requirements, design, and measurement.
• Collaborate with engineering/data teams on AI‑powered capabilities (e.g., intelligent routing, predictive insights, generative documentation/testing).

• Facilitate alignment across business stakeholders, engineering, architecture, and operations.
• Communicate product vision, roadmap progress, and release outcomes with clarity and consistency.
• Influence decision‑making through data, storytelling, and structured tradeoff discussions.

• Support engineering during high‑severity incidents and translate RCA findings into roadmap actions.
• Prioritize platform enhancements and technical debt based on operational data and system health.

• Bachelor’s degree or equivalent experience in a related field
• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)
• Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)
• Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast‑paced, changing environment with variety of stakeholders (5 years)
• Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)
• Experience and understanding of the Salesforce Platform & architecture, data models, commerce out of the box features and capabilities (3 years)
• Experience…