Sr. Partner Mgr Technology Partner Mgmt Seattle, WA; Hybrid

Description

The Technology Partner Management team’s mission is to drive lifetime value in relationships with third party technology suppliers and vendor partners. We work with suppliers to ensure successful and cost-effective delivery of products and services key to the delivery of Nordstrom Technology products and capabilities. Success is measured in terms of Negotiation Value, value driven in the overall Vendor Partner Relationship, and benefit delivery.

• Develop, formalize, and direct relationships with Technology vendors
• Develop negotiation strategies and execute to ensure constant cost and quality improvements while enabling innovative solutions
• Understand specific vendor needs within the Technology delivery groups as well as the associated cost drivers affecting their areas of responsibility
• Support the cost‑saving strategies and initiatives to achieve financial and productivity objectives
• Support a cadence of sourcing events to ensure Nordstrom explores a variety of solutions to achieve the best outcomes
• Define and implement the measurements necessary to manage the entire vendor ecosystem to include vendor reviews and dashboards to track, trend and evaluate performance
• Facilitate the processes and measurements to ensure streamlined interactions between the Technology organization and supporting corporate functions such as Strategic Sourcing, Asset Management, Contract Administration, Contractor on‑boarding, etc.
• Build the relationships and relentlessly manage the performance of preferred and strategic vendor partners and suppliers, ensuring Nordstrom‑quality expectations and contractual commitments are achieved
• Partner closely with cross‑functional teams including Asset Management, Strategic Sourcing, Supplier Relationship Management, Finance, HR and Audit to deliver on shared objectives
• Identify appropriate relationships in conjunction with internal customers and vendors to drive proper alignment on business and operational topics
• Develop framework for interactions between the vendor and the business
• Ensure that requirements are well‑communicated and well‑understood, and clearly defines expectations from the business
• Manage escalation and arbitration of relationship and operational issues if other avenues fail
• This position may be required to perform other related duties as assigned
• Maintains external supplier relationships across the industry
• Advises technology decisions
• Keeps up to date on broader industry even outside of assigned scope
• Proposes and advises on strategies with minimal leadership consultation

• 8+ years of combined experience in technology and technology vendor management including technology contract compliance and budget accountability with emphasis on Software as a Service, cloud technology (AWS, Google), and eCommerce
• Ability to effectively communicate complex business, technical and contractual concepts to partners and stakeholders
• Effective problem‑solving skills and ability to implement creative solutions and deal structures
• Ability to collaborate effectively and build strong relationships with internal and external partners and stakeholders
• Ability to leverage data to influence partner relationships and inform internal leadership decision‑making
• Leadership experience and ability to coach and mentor peers and colleagues
• Bachelor’s degree in computer science, information technology, or closely related field desired

• Selected candidate must be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA
• Relocation assistance may be offered to highly qualified candidates

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all‑inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.