Growth Coordinator

At Sonder Mind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well‑being at any stage of life. Sonder Mind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high‑quality care and to develop thriving practices.

Combining technology and human connection, Sonder Mind drives better outcomes through our comprehensive approach. Learn more about Sonder Mind at  or download the mobile app, available on iOS and Android. To follow the latest Sonder Mind news, get to know our clients, and learn about what it’s like to work at Sonder Mind, you can follow us on Instagram, Linked In, and Twitter.

Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job‑relevant AI platforms such as Gemini, ChatGPT, Claude, Git Hub Copilot or other industry‑standard AI productivity tools is expected and considered essential for success at this company.

Interested in strategy, operations, customer experience, and product development in a fast‑paced entrepreneurial environment? Join Sonder Mind's Enterprise team as we build and scale strategic partnerships. You'll be a critical part of the company’s strategic growth plan, supporting partnerships process improvement, process execution, and piloting new initiatives.

As a Growth Coordinator, you’ll have the opportunity to work with some of the most interesting companies in healthcare as we collectively redesign the mental health industry. Your role will be instrumental to the collective success of Sonder Mind and our partners. We’re looking for someone who is customer‑obsessed and sees both clear and hidden opportunities to serve to unlock value for our partners.

From implementation to reporting, you’ll support our Integrations team to ensure we are delivering an exceptional client experience.

• Support Account Managers in day‑to‑day execution of multiple partner accounts
• Deliver exceptional client experience while supporting client success needs
• Conduct research to support partnership strategy and engagement
• Conduct outbound calls, emails, and other customer engagement activities
• Execute other administrative activities that may be needed to deliver an exceptional partner experience

• Account processes and support actions run smoothly
• You understand the business processes for partner accounts and execute them successfully meeting required SLAs
• Account Managers are well prepared and supported in partnership functions

• Self‑starter excited about working at a fast‑paced startup
• Intellectually curious and naturally pull the string until you find the answer
• Ability to communicate and present issues and needs clearly
• Comfortable talking with customers via phone or email
• Flexible to support a variety of tasks and dynamic demands
• Have a customer‑first mentality and operate with the utmost professionalism
• Organized with ability to clearly document and track asks and deliver against known timelines to partners

This is a non‑exempt, hourly position with a pay rate of $25.00 per hour.

As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at Sonder Mind to accelerate people’s careers and enrich their lives, so we focus on meeting Sonder Minders wherever they are and supporting them in all facets of their lives and work.

Our benefits include:

• A generous PTO policy, with a minimum of three weeks off per year
• A holiday schedule that follows standard U.S. holidays
• Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
• Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options
• Employer‑paid short‑term disability, long‑term disability, life & AD&DD,…