Senior Sales Engineer, Majors

Overview

At Axon, we are on a mission to Protect Life. We pursue safety and justice issues with our ecosystem of devices and cloud software. We value candid, diverse perspectives from our customers, communities, and each other. Life at Axon is fast-paced, challenging, and meaningful; you’ll take ownership, drive real change, and grow as you work toward a mission that matters.

Axon develops and manufactures conducted electrical weapons, body worn cameras, and digital evidence management solutions. We apply technical solutions to age-old problems in digital video capture to redefine public and private sector technology globally. We are a team of professionals who aim to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership, support staff, and end-users.

This role accelerates our sales initiatives and requires a self-starter who excels in a fast-paced, evangelistic startup environment focused on law enforcement and public safety.

Location:

Remote from United States; travel up to 50%

Reports to:

Sr Director, Sales Engineering

• Mastery of all Axon technologies/products
• Lead business and technical presentations with exceptional written and oral communication skills
• Engage in technical conversations with IT departments (including CIOs), channel partner leadership, and technical stakeholders
• Set and manage expectations with customers and team members
• Provide first-level technical support throughout the pre-sales cycle for opportunities
• Stay organized and remove sales obstacles through creativity and adaptation
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs/RFIs
• Position the technology against competitive offerings
• Represent products, company values, and brand at field events
• Own the POC/Pilot process: coordinate logistics, assess objectives, tailor tests, and assist with initial configuration
• Improve or develop technical documentation to aid understanding and usage
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing
• Develop Statements of Work (SOW) for Professional Services necessary for binding quotes
• Perform other duties and projects as assigned

• Willingness to travel up to 50%
• Educational background:
  Associates degree in Engineering or Computer Science (or equivalent); or 5+ years relevant experience
• Professional background: 5+ years customer-facing pre-sales or consulting experience
• Experience selling SaaS-based solutions
• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies
• Strong intellectual curiosity, humility, accountability, and a positive attitude
• Basic knowledge of security concepts and IP/security practices
• Basic knowledge of computer hardware, operating systems, and storage devices
• Ability to work independently with substantial latitude for action while aligning with team goals
• Strong presentation skills, technical acumen, and ability to simplify complex concepts; cross-functional collaboration
• Experience developing SOWs or similar documents
• Intermediate knowledge of routing and switching, telecommunications, and Internet technologies
• Basic knowledge of virtualization and cloud technologies
• Network/telecom certifications such as CCNA, CCNP, CompTIA Network+ is a plus

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness programs
• Emotional and mental wellness support
• Snacks in the office

Base Pay Range: $151,800 - $242,880 USD

Axon is a total compensation company; actual base pay depends on factors such as level, function, experience, location, and business needs. For more details on benefits, visit the Axon careers site.

Equal Employment Opportunity:
Axon is an equal opportunity employer. We value diversity and inclusion and do not discriminate on any protected status. If you require accommodation during the application process, please contact  This email is for accommodation requests only.

Note:

This description reflects the current job requirements and may be adjusted as needed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications.