Business Systems Analyst; ITP-B, BU

This posting will be open until filled. Candidates are encouraged to submit their application by March 10, 2026, to be considered in the first review.

Are you adaptable, function well in a changing environment, and committed to excellence? If so, we are looking for you! As one of the country's most technically advanced cities, we are seeking candidates for two Business Systems Analyst (ITP-B, BU) positions within Seattle Information Technology (IT) who are committed to continuous improvement and can help realize our vision for scalable, sustainable IT solutions.

We hope you'll join us!

City of Seattle believes in the diversity of our people, ideas, and experiences and is committed to building an inclusive culture that is representative of the community we serve. Seattle Information Technology (IT) plays a crucial role in enabling smart, equitable, and responsive services for City employees, Seattle residents, and local businesses. We work to unleash our people and community through technology solutions, infrastructure, and well‑executed projects that are secure and resilient.

We invest in open access to City information, privacy and responsible technology use, digital access, collaboration, customer service, and strategic planning. We are a leader in local government progress towards responsible AI adoption. These are Seattle’s values in action.

Seattle IT's mission:
We put powerful information and tools in the hands of people to unleash brilliance in service to our community. You can see Seattle IT’s direction here: .

As a Business Systems Analyst, you will be a member of either the Enterprise Content and Asset Management Solutions (ECAMS) team or the Enterprise Permitting, Inspection, and Compliance (EPIC) team within the Business Solutions Division of Seattle IT.

The Enterprise Content and Asset Management Solutions (ECAMS) team supports a portfolio of enterprise and custom applications that enable critical business functions across multiple City of Seattle departments. This includes an enterprise Work and Asset Management commercial off‑the‑shelf (COTS) solution used by the Seattle Department of Transportation (SDOT) to support asset management, collision tracking, work management, inspections, and related operational needs.

The team also supports several custom solutions, including systems for utility assistance programs, accounts payable, procurement, and enterprise document and content management. These solutions serve multiple departments, including Seattle City Light, Seattle Department of Transportation, Seattle Department of Construction and Inspections, and Seattle Public Utilities.

In this role, you will provide experienced guidance to business stakeholders on leveraging technology to achieve departmental goals. You will identify opportunities for system and process improvements, support integrations with other enterprise systems such as GIS and People Soft and assist with prioritizing enhancement requests.

Responsibilities include developing business and system requirements; configuring applications; developing and maintaining queries, scripts, and stored procedures; testing and implementing system changes; supporting data management and reporting; and providing training and support to business users as needed. Projects range from small configuration changes to complex, multi‑month initiatives, requiring strong project management, collaboration, and team leadership skills.

This position will be the Information Technology Business Systems Analyst supporting the Accela Enterprise Platform. This team supports the City’s Accela application, a critical business application used by multiple departments to handle permitting, licensing, inspections, and code compliance. You will be working with business staff to find opportunities for system improvements, assessing work requests, investigating and documenting business requirements, determining configuration and design solutions, seeing changes through to a successful implementation, and solving issues in a production environment.

This work is primarily associated with the Accela application and will…