Solutions Engineer, Enterprise Accounts - PacNW

Solutions Engineer, Enterprise Accounts - PacNW

• Full-time

About Cyber Ark Cyber Ark, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. Cyber Ark’s AI‑powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere.

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As a Solutions Engineer at Cyber Ark, you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Cyber Ark secures critical assets across hybrid cloud environments and distributed work forces through product demos, presentations, and Proof of Concepts (POCs).

You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, guiding clients through the technology evaluation phase. You’ll serve as the key technical advisor and advocate for Cyber Ark’s solutions, ensuring that clients understand both the business and technical benefits.

Expertise in industry‑specific security needs across Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing, is essential. You’ll leverage this knowledge to address unique security and compliance challenges, designing optimal solutions that align with customers’ infrastructure and datacenter environments.

Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. Seeking a solution‑driven professional passionate about solving security challenges across global industries.

• Act as technical pre‑sales support on Cyber Ark’s Identity Security solutions, delivering technical guidance and business‑value demonstrations to Enterprise customers and partners.
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.
• Lead Proof of Concept (POC) evaluations to showcase Cyber Ark’s security solutions to Enterprise customers and prospects.
• Support RFP/RFI responses, ensuring Cyber Ark’s solutions meet enterprise requirements.
• Foster long‑term relationships with technical teams and executives to ensure customer success with Cyber Ark solutions.
• Support and enable Cyber Ark’s partner network, ensuring they can effectively communicate the value of Cyber Ark to their Enterprise clients.
• Represent Cyber Ark by engaging in public speaking, webinars, or trade shows to educate and influence customers and partners.
• Serve as the customer advocate, relaying key requirements to internal teams.
• Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.
• Convey customer requirements to Product Management teams.

#LI‑EB1

• Experience: 3‑5 years in pre‑sales, ideally in identity or security, or equivalent technical experience.
• Technical Expertise:
  • Hands‑on administration of AWS, Azure, or GCP (IaaS/PaaS).
  • Practical experience in Windows Server, Active Directory, LDAP, and federation services.
  • Understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.
  • Familiarity with Terraform, Cloud Formation, or ARM templates.
  • Exposure to endpoint management and least privilege tools.
    
    Proficiency in UNIX/Linux, database security, network security, scripting, and Dev Ops practices.
• Integration
  
  Skills:
  
  Proven ability to integrate third‑party solutions seamlessly within complex enterprise environments.
• Automation: Experience scripting for automation of repetitive tasks or demo workflows.
• Cyber Ark (preferred): Pr…