LD System Transition Manager; MA- Project Limited - Olympia

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community.

Job Title: LD System Transition Manager (MA4) - Olympia

Location: Olympia, WA - Full-time/Hybrid/Project-Limited (duty station is Olympia, but can be located anywhere statewide)

Closes: Tuesday, March 3rd, 2026

Salary: $69,744 - $93,804 Annually

Note: This is a Project position with a limited duration appointment; the expected duration is one (1) year from the date of hire.

The Licensing Division is embarking on a critical transition to a new Child Welfare Information System (CCWIS). To ensure smooth and effective implementation, we are seeking a dedicated Project Manager to join and guide our team through this change.

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The incumbent of this position will serve in a project-based position on the licensing Quality Assurance and Continuous Quality Improvement team. This position develops and implements statewide quality assurance projects and advises on the development of improvement plans for the field at the regional level throughout the entire state. They will be responsible for leading the Licensing Division’s preparation, adaptation, and adoption of the new child welfare information system.

This role places you at the center of meaningful, forward-looking change. You'll help shape the future of licensing operations, contribute to a major agency modernization effort, and work with a dedicated team committed to improving public service. If you enjoy leading impactful projects and collaborating across diverse groups, this is an opportunity to make a lasting difference.

This position will collaborate with licensing staff, policy experts, IT teams, CCWIS project team and leadership to ensure system changes meet operational and compliance needs. This position will evaluate the current system, document issues, and translate them into actionable requirements for the new system. This position will need to work with the Change Management Specialist to develop and implement strategies to support staff through the transition, including training, communication, and feedback loops.

Monitor how system changes affect data entry, reporting, and analysis, ensuring accuracy and usability for decision-making. This position will need strong communication skills for coordination to manage timelines, deliverables, and risks, ensuring the Licensing Division is prepared for system rollout and adoption.

• Serve as a liaison between licensing staff, leadership and the CCWIS project team.
• Translate business needs into system requirements for IT, CCWIS and vendor teams.
• Maintain clear documentation of system changes, impacts and decisions.
• Gather staff feedback and incorporate it into system adjustments.
• Analyze data impacts of system changes on reporting and compliance.
• Develop strategies to maintain data integrity during and after transition.
• Support QA/CQI teams in monitoring data accuracy and usability.
• Assess current system workflows and document existing processes.
• Identify system issues and inefficiencies impacting licensing operations.
• Ensure system changes reflect licensing policies and child welfare practices.
• Collaborate with policy experts to align system functionality with compliance requirements.
• Evaluate policy impacts of new system features or modifications.

• Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field AND four (4) years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience.
• OR eight (8) years of experience in:
  • Managing projects and initiatives.
  • Analyzing policies, laws, rules and regulations.
  • Analyzing, interpreting, evaluating and organizing data.
• AND
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

• Prior experience speaking before groups; compiling written reports; obtaining the cooperation of…