Head of Product, Alexa Connections

Description

Come help us build the worlds most personal and proactive AI assistant with Alexa+. With over 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities—enabling us to reimagine the personal communication experience in our pursuit of making customers' lives better and easier every day.

Our vision at Alexa Connections is to build the most trusted AI assistant that helps our customers gets things done and creates moments of joy. We build delightful Communication Experiences for connecting within customers household (Announcements, Drop-In's), with their community (Video Calling, Phone Number calling, Emailing, Texting, Sharing) and with AI for improved productivity (Calendar/Task extraction). We also build real time multi-modal AI primitives that help serve customers across Amazon portfolio of devices that include Alexa, FireTV, Ring etc.

Generative AI is deeply embedded in our product development life cycle across all our experiences and primitives.

If you’re passionate about building magical experiences for customers, while solving complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver delightful experiences for end customers.

Come join us to invent the future of how billion's of customers will connect with and through their virtual AI assistants.

Key job responsibilities

• Define product vision, strategy, and multi-year roadmap for Alexa Connections

• Drive cross-functional execution with engineering, design, sciences, sales, business development, marketing, and support teams

• Own business outcomes including revenue growth, customer adoption, and market positioning

• Make high-judgment trade-offs between features, technical debt, and time-to-market

• Hire and develop a team of high performing PMTs

• Foster an organizational culture that Thinks Big, is Customer Obsessed, Data Driven, can prioritize Ruthlessly and communicates with clarity.

About the team

Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.

Basic Qualifications

• 6+ years of team management experience

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

• Experience delivering consumer software products and services in a high growth environment

• Experience building and scaling communications/messaging products.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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