Manager of Systems Engineering

Lab Key provides data management solutions to help researchers tackle some of today’s most challenging problems. At Lab Key you'll work in a dynamic, hands-on environment with real ownership, autonomy, and direct impact on the products we deliver to our customers.

We are seeking a mission-driven Manager of Systems Engineering with a passion for quality and compliance to lead our Systems Engineering Team. As our Manager of Systems Engineering, you will report directly to the Chief Technology Officer and own the design, deployment, and operation of our cloud-based SaaS infrastructure. You will lead a small team of two engineers while remaining hands-on, delivering reliable, secure, and compliant solutions for our SaaS customers.

Our ideal candidate is an individual contributor interested in gaining leadership experience and growth as an emerging leader, who will be responsible for:

• Maintain compliance with regulatory, contractual, and policy-driven security requirements.
• Ensure systems are secure, highly available, reliable, and resilient for both internal and external stakeholders.
• Own and support audit processes related to infrastructure and data security.
• Assist Lab Key customers and sales prospects in evaluating Lab Key solutions and satisfying their organizational cybersecurity requirements.
• Advise customers on architecting their on-premise or hybrid deployments.

• Mentor and coach team members to build technical capability, trust, and ownership.
• Ensure the team proactively coordinates with other cross-functional teams to align priorities and deliver high-quality outcomes.
• Contribute to a feedback-driven culture by actively giving and receiving constructive feedback.

• Bachelor’s degree in engineering, information technology, computer science, software engineering, or similar.
• Eight years of work experience in a team environment, delivering SaaS solutions to customers with compliance requirements.

• Five years designing and managing SaaS cloud infrastructure in AWS, such as RDS, EC2, Lambda, S3, Cloud Watch, etc.
• Five years of configuring, managing, and querying relational databases, ideally Postgres.
• Five years of active involvement in selecting, adopting, and maintaining supporting systems, including:
• Monitoring, such as Datadog, Status Cake, and Check
  
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• Continuous integration/continuous delivery (CI/CD), such as Team City and Git Hub Actions.
• Infrastructure-as-Code and automated deployment, such as Spacelift, CINC/Chef, and Terraform/Open Tofu.
• Five years of writing scripts in languages such as Python, Ruby, bash, etc.
• Three years building, deploying, and operating Linux containers, such as Docker, Kubernetes, ECS, EKS, etc.

• Two years working within regulated environments such as SOC2, FISMA, HIPAA, ISO 27001, etc.
• Managing Protected Health Information (PHI) data.
• Comfort in building and meeting SLAs with customers.

• Excellent communication and interpersonal skills to work with internal and external stakeholders at all levels of the organization.
• Highly organized, self-directed, and accountable.
• Adept at collaboratively troubleshooting issues to assess root causes and choosing pragmatic remediations.

• Hourly pay range: $65.00hr - $74.50hr
• Hybrid work schedule: Two days a week in the Seattle office
• Lab Key does not provide visa sponsorship
• Flexibility
• Excellent health, dental, and vision coverage
• Retirement planning - 401(k) with no vesting period
• 24 days PTO
• Bonus opportunity
• Stock Option Grants
• Paid Time Off to Volunteer
• Short and Long-Term Disability
• Life Insurance

Lab Key is an Equal Opportunity Employer and committed to hiring and retaining a diverse workforce. All qualified applicants receive consideration, and all decisions are made without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. If you require assistance, or an alternative method for application and/or screening for an open position due to a disability please submit a request directly to Lab Key.