Lead Data Modeler

Job Category Software Engineering About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Data Modeler to design and assist in developing the Customer Success Semantic layer for enterprise data syndication an agentic analytics. This role will develop robust entity relationship diagrams, architectural specs, and map relationships within CSG domains to build a central view of metrics and grains needed to power the agentic experiences in Help Agent and beyond.

Design and Architect the semantic relationships of hundreds of analytical objects within the Customer Success Domain

Working Product Managers, Engineering leaders, and data engineers to implement a multi-year roadmap aligned to the development of this architecture.

Align designs are architecture to standard metadata and ontologies within the enterprise for developing the semantic understanding.

Partner cross-functionally with architects, data architects, and product managers to make the analytical semantic layer discoverable.

Author and conform to best practices for maintaining discoverability and trust of data within the semantic layer.

Create technical documentation with product specifics and requirements that outline overall strategy in collaboration with the Product Manager.

Foster strong relationships with external partners, vendors, and industry experts to stay ahead of technological advancements.

8+ years of proven experience in a data modeling, architecture, or data engineering capacity.

A related technical degree required.

Database technologies (SQL, No

SQL), data modeling tools (ERwin, Visio), data warehousing, ETL processes.

Excellent communication, collaboration, and interpersonal skills to bridge business and technical teams.

Knowledge of data governance and metadata management techniques and tools.

Strong analytical and problem-solving abilities, with a keen eye for detail and the ability to think strategically.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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