Application Analyst I or II; Epic

Application Analyst I or II (Epic) page is loaded## Application Analyst I or II (Epic) locations:
Seattle time type:
Full time posted on:
Posted Yesterday job requisition :
JR101658

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services.

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization
** Position Summary
** Business Systems Application Analyst with primary area of responsibility in support of electronic health records systems, as well as technology projects and system analysis in support of multiple business and external regulatory compliance requirements. Various build within the applications along with direct vendor coordination of implementations and upgrades including testing, validation, as well as escalation of production issues for resolution.

This is an on-site and on-call requirement position.
** Duties and Responsibilities
** As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally aware services.

Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:
* Understanding and empathizing with client needs
* Surpassing client expectations
* Demonstrating a high level of integrity
* Exhibiting compassion and commitment
* Advocating for social justice
* Taking pride in individual work as well as that of the team
* Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.##

Essential Duties and Responsibilities
* Provide daily and ongoing technical support as required by the user community:
Interface between end users and vendor support to resolve application issues; provide end user assistance as required for daily functional activities; track issues and change requests; submit, manage and track escalated issues with vendor technical support; daily monitoring of application operations.
* As the SME, support training as required assisting with training documentation preparation as well as, on an as needed basis, conducting end user training.
* Process Improvement:
Install, configure, and maintain application modules in coordination with vendors and Information Technology (IT) Infrastructure. Assist with upgrades, coordinate the management of security roles and standards, migrate and convert data in coordination with vendors and other IT teams.
* Under supervision, implement, configure and test new product introductions.
* Provide test scripts and procedures to ensure compliance with current standards and procedures.
* Maintain and develop new tools to Epic. Document all modifications and enhancements and changes to applications.
* Maintain supported software with respect to revisions and updates to include but not be limited to functional testing prior to updates/upgrades.
* Report development including modification and additions; maintaining version control of reports and their associated code as appropriate.
* Submit periodic activity reports as directed.
* In coordination with the IT Applications Supervisor, review current IT policies and assist with revisions or enhancements as needed.
* Present periodic and ad hoc reports to management and/or organization committees.
* Perform business process analysis related to current and developing technologies.
* Ensure that applications meet business requirements and fulfill end-user requests.
* Collaborate with Infrastructure teams to identify and resolve systems issues.
* Work with departments, system owners, and stakeholders in testing new application services.
* Ensure that new application enhancements meet functional requirements and architecture standard.
* Coordinate with system administrators to install application enhancements and upgrades.
* Research software products and services in support of Epic development efforts.
* Maintain an active communication with application vendors for prompt response to problems and emergencies.
* Provide after-hours (on-call) support on rotating basis with other staff members.
*…