Product Manager

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization.

With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Product Manager you will lead the development and commercialization of a next-generation utilization management (UM) solution powered by large language models (LLMs) that enhances clinical decision-making and improves operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key products within our portfolio. The ideal candidate brings a blend of strategic thinking, technical expertise, and market-driven insights to shape innovative and scalable technology solutions.

• Define and execute product strategy and roadmaps aligned with company goals and customer needs
• Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle, managing execution of features through Product Owners
• Conduct market research, user interviews, and competitive analysis to inform product decisions
• Track and report on product performance using data to drive continuous improvement
• Lead GTM strategy, including defining offerings, packaging, and pricing models to accelerate growth
• Size the market opportunity for new offerings, develop monetization plans, and evaluate financial impact
• Work across marketing, sales, and partner teams to build insight into emerging market segments
• Build clear business cases and market entry frameworks to justify product investment decisions
• Contribute to product client proposals
• Partner directly with clients and strategic accounts to develop solutions, gather feedback, and validate product-market fit
• Act as the voice of the customer throughout the product lifecycle—advocating for usability, value realization, and satisfaction
• Lead client-facing presentations and product briefings to drive adoption and engagement
• Collaborate with Customer Success and Account Management to identify upsell and cross-sell opportunities
• Ensure solutions align with healthcare regulations and compliance requirements

• Exceptional communication and cross-functional leadership skills, with the ability to influence teams across internal teams, create presentations and present to external audiences including customers, prospects, and industry work groups
• Bachelor’s degree in Business, Healthcare Administration or a related field; equivalent experience will be considered
• 3+ years of experience in product management and 8+ years professional experience, preferably in healthcare technology or health information-focused products, with at least 2 years in customer-facing solutions
• Strong business skills associated with the range of go-to-market activities of product management and/or product marketing
• Proven track record of launching B2B or enterprise products from concept to commercialization
• Excellent communication, storytelling, and stakeholder management skills
• Background in consulting or business development
• MBA or equivalent business strategy experience
• Strong understanding of utilization management workflows, medical necessity criteria, payer operations, and clinical decision making
• Familiarity with healthcare interoperability standards and clinical data formats (e.g., HL7, FHIR, CCD, X12) and data-powered products involving AI, LLM, and/or NLP are a plus

Pay Range: $130,000 - $182,000

Other compensation: Bonus Eligible

• Medical, dental, vision, life, and disability insurance
• 401K retirement plan; flexible spending and health savings account
• 15 days of paid time off + additional front-loaded personal days
• Up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.

MCG Health is a Seattle, Washington-based company and is considering remote candidates with some light travel.

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued…