Marketplace Account Manager - Fulfillment

Job Title: Marketplace Account Manager - Fulfillment & Growth

Position Type: Contract

Location: Seattle

Salary Range / Rate: $45 - $55/hour

Our Client Introduction

Leveraging an AI-powered recommendation algorithm, it delivers highly personalized short video content experiences to users. With an immersive interface, creative tools, and an extensive music library at its core, the product is particularly popular among younger generations. The platform fosters a vibrant creator community, drives global pop culture trends, and serves as a vital space for brand marketing and entertainment dissemination.

As a paradigm of technology-media integration, it continues to reshape social interaction and content consumption in the digital era.

We are seeking a dynamic Account Manager to join our growing Fulfillment-by-Platform program team. In this role, you will be the strategic partner for a portfolio of e-commerce sellers, guiding them to maximize their success through our platform's integrated fulfillment service. Your mission will be to drive seller adoption, optimize their inventory and operations, and ensure an outstanding seller experience.

• Manage and grow a portfolio of sellers enrolled in the platform's fulfillment service, serving as their primary operational contact and trusted advisor.
• Partner with sellers on inventory planning, product selection, and listing optimization to increase their utilization and success within the program.
• Conduct data-driven analysis of seller performance; identify growth opportunities and develop actionable improvement plans, presented during regular business reviews.
• Collaborate cross-functionally with Operations, Logistics, Product, and Tech teams to resolve seller issues, improve processes, and remove barriers to growth.
• Advocate for sellers by surfacing key insights, feedback, and trends to internal teams to help shape the program's roadmap and features.

• 2+ years of experience in account management, e-commerce marketplace operations, or supply chain & logistics.
• Strong analytical skills with proficiency in Excel and comfort using BI/analytics dashboards.
• Excellent communication, presentation, and stakeholder management skills.
• Bachelor’s degree or equivalent practical experience.

• Hands-on experience with major e-commerce platforms (e.g.,
  Amazon Vendor/Seller Central
  , Walmart Marketplace, Shopify, eBay).
  Experience with Amazon FBA is a significant plus.
• Knowledge of cross-border logistics, including INCOTERMS and customs processes.
• Familiarity with API/EDI integrations between marketplace platforms and Warehouse Management Systems (WMS) or Order Management Systems (OMS).
• Proven ability to thrive in a fast-paced, startup-like, or high-growth environment.

Intelli Pro was founded in 2009 and is a global leader in talent recruitment and human resources solutions. We are dedicated to providing unparalleled services to our clients, promoting employee growth, and establishing long-lasting partnerships, which sets us apart. We have active operations in the United States, China, Canada, Singapore, the Philippines, the United Kingdom, India, the Netherlands, and Germany, and continue to lead global talent solutions.

Intelli Pro is a global leader that connects individuals with promising job opportunities, and is committed to understanding your career aspirations. As an employer that values equal employment opportunities, Intelli Pro places great importance on diversity and will not discriminate based on race, color, religion, gender, sexual orientation, gender identity, ethnic background, age, genetic information, disability or any other protected group identity under the law.

Furthermore, our commitment to inclusiveness emphasizes the acceptance of candidates of all abilities, and ensures that our recruitment and interview processes can meet the needs of all applicants. To learn more about our commitment to diversity and inclusiveness, please visit

The salary offered to successful candidates will be determined by various factors, including education, work experience, location, job responsibilities, certifications, etc. Additionally, Intelli Pro offers a comprehensive benefits package, and all benefits must meet the eligibility requirements.