Adaptive Technology Specialist; IT Business Analyst - Journey

Adaptive Technology Specialist (IT Business Analyst - Journey)

This recruitment will be used to fill 1 position in Tacoma, WA.

Contact Information: Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or  For questions about this recruitment or to request a reasonable accommodation in the application process, contact Rachel Vaughan via email rachel.vaughan.gov or jobs.gov.

Note: Standard business hours are Monday – Friday, from 8 AM to 5:00 PM, and may occasionally require flexibility to meet the agency's needs. We promote a healthy work/life balance. Telework and a flexible schedule may be available upon supervisory approval. Extensive daily travel is required, as well as occasional overnights, and a state vehicle is available for travel usage. The hiring team may make a hiring decision at any time.

It is within your best interest to apply for this position at your earliest convenience.

DSB Relocation Allotment: DSB offers, upon approval, a relocation bonus and allotment for those staff relocating and needing to make the move to, or across the beautiful state of Washington to join our team.

Who We Are: Washington State Department of Services for the Blind is “working together with individuals who are Blind, Deaf-Blind or Low Vision so they can flourish in their homes, communities, and workplaces.” DSB's Vocational Rehabilitation program assists individuals with visual disabilities achieve gainful employment and economic vitality through integration into the nation’s workforce, while assisting businesses with accessibility training, consultation, recruitment, and retention of qualified employees.

Together, these services lead to the greater employment of qualified Blind, Deaf Blind and Low Vision individuals and more accessible and diverse businesses.

DSB is a Public Service Loan Forgiveness - qualifying employer.

In this role, you will analyze and assess the informational technology and rehabilitation engineering requirements of businesses, participants with blindness, Deaf-Blindness and low vision for their employment accommodations. As the subject matter expert, you will apply emerging and evolving technologies to current and future business and participants needs. This includes recommending, designing, and implementing accessible technology solutions for employment and educational environments.

The Adaptive Technology Specialist is responsible for providing recommendations to businesses and participants employers to meet or exceed Section 508 and other accessibility standards through business IT analysis, software, and website compatibility testing. Other duties include evaluating the need for technical support, recruit, evaluate and manage vendors, provide advanced technology resolutions, make accessible software and web design recommendations, provide skill development/refreshment and evaluation of technical innovations, provide Adaptive Technology education to businesses, participants, community partners, and employers.

• Assistive technology assessments and recommendations
  • Analyzes individual participant's technical needs for their desired employment setting by conducting Adaptive Technology assessments in a specialized technology lab and/or at a jobsite.
  • Recommendations are made to the employer and team members for purchase of accessible solutions necessary for participants to gain or maintain competitive employment, and/or participate in education.
• Devise Accessible Solutions for Employment and Education
  • Provides software compatibility testing for businesses and employment opportunities.
• Establish and Manage vendors
  • Recruit, evaluate and manage vendors who provide specialized application and device training to visually impaired participants.
  • Assess visually impaired participant computer skills & use of adaptive technologies to identify their technology training needs for their desired future employment.
• Advanced Technology Resolution
  • Troubleshoot complex multi-product, multi-platform problems.
  • Resolve conflicts created by changes in business IT environment.
  • Provide feedback to software…