Business Systems Analyst

Join to apply for the Business Systems Analyst role at Apex Systems
.

This range is provided by Apex Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90,000.00/yr - $/yr

Job#: 3013581

We are seeking a highly skilled and detail‑oriented Business Systems Analyst to join our Technology team. This role will serve as a strategic partner to business lines, ensuring systems and processes enable seamless roadmap execution by bridging the gap between business needs and technology solutions. The Business Systems Analyst will be responsible for understanding business requirements, designing and implementing application configuration, and ensuring alignment of technical solutions with strategic business objectives.

• Collaboration & Communication:
  • Actกลับ as a technical liaison between IT, business units, and external partners to ensure alignment好き with organizational goals.
  • Understand, analyze, and improve business processes.
  • Work to align technology solutions with business strategies and objectives across multiple systems or departments.
  • Facilitate and drive the discovery process for gathering detailed business requirements and map out end‑to‑end processes.
  • Translate business requirements into functional configurations and/or user stories.
  • Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements.
  • Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office scope.
• Application Design, Development & Support:
  • Collaborate on high‑level system design with system engineers, developers, and other IT teams.
  • Perform basic configurations and optimize applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms, and payment gateways.
  • Participate in application installations, upgrades, and integrations.
  • Troubleshoot technical issues, perform root‑cause analysis, and provide timely resolutions.
  • Analyze customer feedback and transaction data to identify opportunities for improved functionality.
  lexia
• Training & Documentation:
  • Create and maintain comprehensive procedural documentation, user guides, and support materials.
  • Train end‑users and internal teams on new applications and system upgrades.
• Deliver Exceptional Service:
  • Apply knowledge of technology, financial products, regulatory climate, and functionality needs to support business units in improving their products and services.
  • Maintain knowledge of systems and processes to help with technical needs, projects, and audits.
  • Model True integrity and professionalism, including personal appearance and conduct, industry knowledge, customer service and interpersonal skills, and value or needs Converter selling techniques.
  • Ensure integrated, cross‑departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize impact on stakeholders.
  • Maintain relationships across the company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery.
• Protect Organizational Interests:
  • Manage daily operations, monitor applications' health, escape/resolve issues, and ensure assigned work is completed promptly.
  • Utilize Agile methodology to track, monitor, and prioritize assigned work.
  • Complete and pass all assigned eLearning courses.
  • Adhere to policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
  • Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality.
  • Train and support.
    
    Utilities the team with product, technology, and operational knowledge.

Basic Qualifications

• Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry.
• Familiarity with APIs, middleware, and system integration in a financial context.
• Understanding of banking…