Presales Implementation Engineer

Presales Implementation Engineer – Infobip

Infobip is building the world’s largest full‑stack cloud communication platform. As a Presales Implementation Engineer you will partner with our sales organization to deliver technical expertise, solution design, and consultative support throughout the sales cycle. Your role is a critical partner driving revenue by translating complex technical concepts into clear business value.

• Partner with Sales to support discovery, qualification, and solution design for voice‑ & messaging‑related opportunities.
• Lead technical presentations, product demos, and proof‑of‑concept engagements.
• Translate customer requirements into scalable, secure, and cost‑effective voice solutions.
• Serve as a subject matter expert (SME) on related voice and messaging technologies.
• Collaborate with Product, Engineering, and Operations teams to ensure proposed solutions are viable and aligned with product capabilities.
• Respond to RFPs/RFIs and assist in the creation of technical documentation and solution diagrams.
• Stay current on industry trends, competitive landscape, and emerging technologies.
• Provide feedback to Product Management on customer needs and market trends.

• 5–7 years of pre‑sales/solution engineering, technical sales, system integration, or implementation experience.
• Deep experience in voice, CPaaS, or telecommunications industry preferred.
• Knowledge of virtualization, machine learning, RCS, and mobile identity solutions is a plus.
• Excellent written and verbal communication skills with the ability to communicate complex ideas clearly.
• Engineering background with a passion for IT and technology.
• Proactive, creative, and able to challenge the status quo.
• Thrives in a fast‑paced, dynamic environment.

• Competitive salary range: $107,000–$140,000 USD (plus annual bonus and equity).
• Medical, dental, and vision insurance.
• Basic life insurance, short‑term and long‑term disability.
• 401(k) plan with company match.
• Wellness plan up to $500/year.
• Paid time off: up to 23 vacation days, 9 sick days, additional leave for marriage, relocation, bereavement, etc.
• 12 weeks paid parental leave.
• Employee Stock Ownership Plan (ESOP).
• Fourteen paid holidays annually.

Infobip is an equal‑opportunity employer committed to fostering an inclusive workplace. We welcome candidates regardless of race, color, gender, age, background, or identity. All qualified applicants will receive consideration for employment without regard to any protected characteristic.

Submit your application through our careers portal. We look forward to building the future of communication together.