Senior Reliability Engineer

About Tin Can

Tin Can is building a safer, simpler way for kids to connect — without smartphones. We’re creating screen‑free, delightful devices and services that let families call the people who matter most, free from the noise of today’s digital world.

We’re building a bold, authentic, nostalgic, and kinda quirky brand that resonates with folks who want something simpler & better for their kids than the tech‑infused lives we’re currently living (and who have a sense of humor about it). As we gear up to scale to thousands of families, we’re ready to bring on an engineer to help make it happen.

We’re looking for a Senior Infrastructure / Reliability Engineer to take clear ownership of platform reliability as we scale. This role exists to make our systems more predictable, observable, and resilient — and to ensure stability work doesn’t compete with feature development.

You’ll work closely with the founding team and senior engineers to reduce incidents, improve operational maturity, and support architectural changes required for growth.

• Own production reliability, including incident response, root‑cause analysis, and follow‑through
• Improve observability (metrics, logging, alerting) so issues are easier to detect and diagnose
• Strengthen infrastructure and deployment practices to support growth and reduce operational risk
• Partner on architectural changes needed to scale the platform safely
• Help establish on‑call, incident, and postmortem practices that are effective and humane
• Identify recurring failure patterns and drive systemic fixes over time

• 5+ years experience operating and improving production systems that matter to users
• Comfort working across infrastructure, backend services, and cloud environments
• Strong judgment under pressure and a bias toward durable, boring solutions
• Ability to balance reliability with the realities of shipping and iteration
• A collaborative mindset and interest in improving how we operate as a team and business

• We’re building tech that protects childhood
  :
  We’re on a quest to give kids a more analog childhood—one with real conversations, real connection, and way less screen time. No doom scrolling, data mining, or dopamine traps—just a simpler, better way for kids to stay in touch. At Tin Can, security isn’t a checkbox — it’s how we earn and keep the trust of every family we serve. This is a rare opportunity to build something that truly matters: technology that protects what’s most precious.
• You’ll have real ownership, not just responsibility
  :
  This is the dream role for an engineer who wants to fully own building and scaling secure systems from the ground up — with the full backing of the founding team. You’ll have both the autonomy and the responsibility to shape Tin Can’s security vision, tools, and culture as we scale.
• Small, high trust team
  :
  Every company says “team,” but at Tin Can it means something different. We’re a small, mission‑driven group that genuinely has each other’s backs — professionally and personally. You’ll be joining a tight‑knit crew where your ideas and instincts matter from day one.
• Room to explore, not just execute
  :
  You’ll have the space to explore new ideas, challenge assumptions, and build secure systems that reflect our values of trust, simplicity, and care.

If you’re excited by the idea of taking a solid technical foundation and scaling it to support thousands of families—while making it more efficient, secure, and delightful along the way—please reach out. We can’t wait to meet someone who’s ready to jump in, level up what we’ve started, and help us grow.