Snr Technical Program Manager, AWS Marketing Technology, AI and Analytics

Snr Technical Program Manager, AWS Marketing Technology, AI and Analytics

Join to apply for the Snr Technical Program Manager, AWS Marketing Technology, AI and Analytics role at Amazon Web Services (AWS).

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization by using technology to improve customer and marketer experience. We are looking for an experienced Senior Technical Program Manager (TPM) to lead cross-functional programs that deliver significant business impact for AWS customers and marketers. In this role, you will drive large-scale initiatives across multiple teams, influence senior leadership, and help define both business strategies and goals for those strategic initiatives.

You will also play a key role in defining the technical direction of critical technology that AWS Marketing teams deliver. The role demands strong program and stakeholder management expertise to coordinate multiple work streams. It also requires both domain expertise in marketing technologies and strong technical depth to balance immediate activation needs and long-term architectural decisions.

• Own and manage the lifecycle of large high impact cross-functional technology initiatives across multiple teams and organizations. Work is strategic and tacticalli>
• Develop comprehensive program plans with clear milestones, goals, dependencies, critical paths, and risk mitigation strategies.
• Help define, align and map customer needs and business strategies for product and technology decisions.
• Drive technical decision-making processes and help resolve technical architectural or engineering ambiguity.
• Resolve cross-team dependencies and conflicts.
• Communicate program status, risks, and mitigation plans to senior leadership and stakeholders.
• Influence product strategy and roadmaps based on technical constraints and opportunities.
• Partner with engineering leaders to define technical solutions that meet business requirements.
• Identify and remove obstacles to program execution through creative problem-solving.
• Lead post-mortems and drive continuous improvement initiatives.

• 6+ years of technical program management working directly with software engineering teams experience.
• Bachelor's degree in engineering, computer science or equivalent.
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules.
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering.

• Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership.
• Knowledge of Marketing Technologies and Strategies (ABM, Personalization, Customer Journeys, Campaign Management, and others).
• Experience with cloud computing platforms, distributed systems, and AI.
• Experience with Agile, Scrum, and other software development methodologies. Project Management Professional (PMP) or similar certification.
• Master’s degree in Computer Science, Engineering, or MBA.
• Experience using metrics to drive program improvements leveraging strong data analysis skills.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Compensation ranges from $133,900 to $231,400 per year depending on market location. Sign-on payments, equity, and other benefits may be provided as part of a total compensation package. For more information, see Amazon employee benefits.