Engagement Manager, Professional Services, US SDT EM Services Practice

Engagement Manager, Professional Services, US SDT EM Services Practice

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The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.

Applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. Successful candidates will maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences.

As you progress, you will lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

• Lead and manage complex cloud migration and implementation projects.
• Leverage deep knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.

• 3+ years experience in cloud computing.
• Experience in project management of technical programs.
• 3+ years experience with software development life cycle (SDLC);
  Waterfall, Agile, or iterative methodologies.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job : A3088777