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IT Support Technical Support

AMER Associate Support Engineer — AI‑Powered DevSecOps

Job in Seattle, King County, Washington, 98127, USA
Listing for: GitLab
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading software company is seeking an Associate Support Engineer to provide technical assistance to both Self-managed and SaaS customers. The role involves troubleshooting, collaborating with engineering teams to resolve issues, and creating documentation. Candidates should have customer service experience, basic Linux knowledge, and familiarity with scripting languages. The ideal applicant will effectively communicate technical information while participating in on-call rotations for emergency support.
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Position Requirements
10+ Years work experience
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