Lead Applications Analyst - Epic

Lead Applications Analyst – Epic ASAP

Job Description Lead Applications Analyst – Epic ASAP position at UW Medicine IT Services (ITS), a shared services organization supporting all UW Medicine facilities. The role is 100% remote, full‑time, FTE, with day shift (8:00 – 5:00 PST). Core responsibilities include analyzing customer requirements, designing and implementing enhancements, production support, project documentation, workload management, escalation handling, service improvement, mentoring, and representing the team to customers.

• Analyze customer business and technical requirements and recommend solutions.
• Design, build, test, and implement enhancements to meet functional requirements.
• Provide production support, ongoing system troubleshooting, maintenance, monitoring, and training.
• Develop projects, processes, and documentation to support customer needs.
• Prioritize and distribute workload throughout the team, manage day‑to‑day workflow, and report status to the manager.
• Serve as point of escalation for operational and service issues.
• Propose and identify service management improvements.
• Coach, mentor, and advise team on work techniques and best practices.
• Represent the team to customers, project managers, technical leadership, and organizational management.

• Bachelor’s degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of experience/education.
• Epic ASAP certification (required).
• 5+ years of experience, including: 3+ years with application/system configuration and implementation of clinical information systems; 1+ year of formal mentorship for technology professionals; experience coaching and mentoring; strategic product/service planning; translating complex business requirements into design specifications; maintaining workflow and documentation.
• Emergency transport services experience desired.

• Competitive pay: minimum $, maximum $ annually.
• 15 days vacation first year, 12 days sick time, 1 personal holiday, 11 paid holidays annually.
• 100% matching, 100% immediately vesting 403(b) retirement plan.
• Other benefits available; visit https://(Use the "Apply for this Job" box below). for details.

UW Medicine is Washington’s only health system that includes a top‑rated medical school and an internationally recognized research center. About 29,000 employees collaborate to provide the highest quality care, research, and education.

Remote (United States, operating on PST schedule).

Regular full‑time position.

The University of Washington is an equal opportunity employer, committed to an inclusive, respectful, and welcoming community. The University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206‑543‑6450 or dso.