AVP, Dental Analytics – Health & Wellness

Role Summary/Purpose

The AVP, Dental Analytics – Health & Wellness role will provide analytical support to drive profitable growth and expansion in the Dental industry. It will provide insights and recommendations, support business KPI design and measurement, develop strong analytic solutions to increase provider engagement and usage, and create and maintain advanced analytical tools to measure investment returns focusing on the Independent Dental segment along with others.

• Support Dental and the H&W Platform analytics team in areas such as dental client reporting & analysis and strategic initiatives analysis, especially in the fragmented part of the dental industry.
• Partner with Dental teams in Client Development and Marketing to make recommendations for optimizing program growth by providing insights on provider engagement & sales performance, new ideas for increasing provider enrollment, and inbound data sharing use cases.
• Support integration of ISV & Batch Quick screen adoption, including execution of contractual deliverables and providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the partnership.
• Act as a business consultant by understanding business needs and requirements, proactively offering analytical and strategic thinking, and translating needs into useful data architecture, analytical insights & recommendations.
• Present complex analytical information to audiences of all levels in a clear and concise manner through effective storytelling.
• Lead and drive business KPI design and measurement, improve accuracy and recommend investment optimization opportunities.
• Drive efficiency and optimize standard processes.
• Perform other duties and special projects as assigned.

• Bachelor’s degree or, in lieu, 7+ years of progressive experience working with marketing and/or business analytics in the financial services, credit card and/or payments industry.
• Ability and flexibility to travel for business as required.
• A minimum of 3+ years progressive work experience, including:
• 3+ years of experience analyzing data to identify issues, trends, or exceptions to drive improvement of results and recommend strategy changes.
• 3+ years of experience with SAS or SQL (or similar) and Tableau / other reporting dashboards.
• 3+ years of experience working on tasks or projects with cross-functional partners such as Marketing and Sales.
• 3+ years of experience with quantitative skills and ability to interpret data.

• MBA or advanced degree preferred in statistics, decision science or predictive analytics.
• Experience synthesizing insights from structured analyses to inform business decisions and communicate with stakeholders effectively.
• Good understanding of multichannel attribution analyses, presenting findings and insights.
• Experience with CRM tools such as Salesforce.
• Knowledge of the dental industry.
• Strong knowledge of and high proficiency in analytics tools like SAS, R, Python & Tableau, including web analytics (Adobe Analytics/ Google Analytics).
• Strong project management, communication, multitasking skills and ability to work independently under aggressive timelines.
• Ability to synthesize/analyze diverse information, develop and recommend strategies, and articulate clearly to business partners and senior leadership.
• Wide-ranging understanding of financial service industry P&L drivers and key sensitivities, with business performance reporting experience.

The salary range for this position is $75,000.00 – $ USD per year and is eligible for an annual bonus based on individual and company performance. Actual compensation offered will be based on work experience, skill level or knowledge. Salaries are adjusted according to the market in CA, NY Metro and Seattle.

• You must be 18 years or older.
• You must have a high school diploma or equivalent.
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
• You must be able to satisfy the requirements of…