Senior Engagement Manager

Overview

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team, you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with complex business challenges.

The Engagement Manager plays a critical role in driving customer outcomes by advising external clients on achieving their goals with Atlassian’s solutions. This individual contributor role focuses on leading and executing client engagements.

• Be the primary contact for Advisory Services engagements, driving direction throughout the engagement lifecycle.
• Take charge of proactive scope management to ensure the team stays aligned with the engagement vision.
• Accelerate time to value by applying project and program management expertise.
• Cultivate enduring relationships with clients by applying consultative skills.
• Partner with teams across Atlassian to advocate for customer needs.
• Spend up to 30% traveling domestically and internationally for internal and customer-facing events.

• 10+ years experience within SaaS companies or similar product organizations or technology consulting firms. Track record in managing large-scale projects and programs.
• 5+ years in Professional Services, Technical Consulting, or Success customer-facing roles. Experience managing client relationships.
• Fluent in English. Second language (Spanish, French, Portuguese) desirable.

• PMP Certification, Agile Certification (Scrum Master, Product Owner), or similar.

Base pay range varies by geographic pay zone. Zone A: $156,600 – $204,450. Zone B: $141,300 – $184,475. Zone C: $130,500 – $170,375. This role may also be eligible for benefits, bonuses, commissions, and equity.

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Visit

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All information will remain confidential according to EEO guidelines.