Project Coordinator, Data Operations

Project Coordinator, Data Operations Job Description About The Position

People Inc. is seeking a highly organized and self-reliant Project Coordinator to serve as the operational backbone of our Data Operations team. Unlike a standard administrative coordination role, this position sits at the intersection of data engineering, analytics, and business strategy. You will be the "air traffic controller" for our data initiatives, ensuring that complex technical projects are documented, scheduled, and delivered with precision.

If you have a mindset for "getting things done," a proficiency in Jira that goes beyond the basics, and experience navigating the rhythms of a development or engineering group, you will thrive here. We are looking for a partner who understands that coordination is not just about dates on a calendar—it’s about enabling our team to meet critical business objectives.

You will be part of the Data Operations discipline, a central hub responsible for the integrity, efficiency, and delivery of data services across the organization. We are a team that values autonomy; we trust our members to own their domain. You will collaborate closely with Data Engineers, Analysts, and Product Managers, helping to bridge the gap between technical execution and business goals.

40% | Project Delivery & Schedule Management

• Drive the rhythm of business for the Data Ops team by managing schedules, tracking milestones, and holding the team accountable to delivery dates.
• Actively monitor project health in Jira, ensuring boards are up-to-date, blockers are identified early, and tickets reflect reality.
• Facilitate stand‑ups, sprint planning, and retrospectives with a focus on "delivery focus"-keeping the team moving toward business objectives rather than just activity.

30% | Documentation & Knowledge Management

• Own the team's documentation lifecycle. Create, organize, and maintain Confluence pages (or similar) that serve as the single source of truth for team members and stakeholders.
• Translate technical discussions into clear, accessible process documents and meeting notes that capture decisions and action items.
• Ensure that "tribal knowledge" is captured and codified to support team scalability and onboarding.

20% | Stakeholder Coordination & Business Alignment

• Serve as the primary liaison between the technical team and business stakeholders. Translate "engineering speak" into status updates that highlight progress toward business goals.
• Protect the team's focus by managing intake requests and triage, ensuring alignment with current business priorities before work is accepted.
• Build relationships across the organization to smooth dependencies and remove non‑technical roadblocks.

10% | Process Improvement & Data Support

• Leverage your exposure to data/analytics to spot inefficiencies in our workflows and suggest improvements.
• Support the team with basic data‑related tasks or first‑level triage where your skills allow, acting as a "force multiplier" for the engineers.

Education: Bachelor's degree in Business, Management, Information Systems, OR equivalent professional experience.

Experience:

• 3+ years of experience in a Project Coordinator or Project Management support role, specifically within a development, engineering, or technical product group (Required).
• Demonstrated proficiency with Jira (managing boards, workflows, and backlogs) and documentation tools (e.g., Confluence, Google Docs).
• Experience working in a Data Operations or Analytics environment is a strong plus.

Specific Knowledge, Skills, Certifications and Abilities:

• Delivery Focus: A proven track record of moving projects from "in progress" to "done." You don't just track tasks; you push for completion.
• Technical Fluency:
  You don't need to write code, but you must be comfortable communicating with engineers and understanding the software development lifecycle (SDLC).
• Self‑Reliance:
  Ability to work independently with minimal supervision. You anticipate needs rather than waiting for instructions.
• Communication:
  Exceptional written and verbal communication skills,…