Security Customer Solutions Architect

Why You’ll Love Softchoice

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

Security remains a top priority in shaping the future of how organizations harness cutting‑edge technology while protecting their data, intellectual property, people, and customers. As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of their technology investments by creating integrated, comprehensive security solutions across industry‑leading software and hardware security providers.

At Softchoice, your influence extends far beyond assessments and bills of material. You’ll architect and deliver security platforms that become the backbone of our customers’ success, transforming how they provide confidence at every level of their organization. Through our platformization strategy, we lead customers on a Zero‑Trust journey leveraging deep alliances with Microsoft, Cisco, Palo Alto, and many more.

This role reports to the regional leader of technical sales and is part of a technical sales organization. You will work with our most strategic customers guiding their security journey toward transformation. Your team will be supported by solution architects and engineers, and you’ll collaborate with other specialty sales teams for Data & AI and Modern Infrastructure. You will also partner with account executives, regional and district level sales leadership, and GTM team members.

• Generate demand and build a sales pipeline for security‑specific solutions in a defined territory, owning revenue and gross profit attainment.
• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.
• Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact.
• Take a services lead approach to help clients architect and design a security architecture, including incident management, threat and vulnerability management, SIEM & SOAR event management platforms.
• Help customers define best practices and key processes and systems to provide guidance on Sec Ops best practices and efficiencies.
• Facilitate C‑level conversations to enhance understanding of security and bring alignment at customers to specific security initiatives.
• Partner with co‑sell and funding teams: align with Microsoft, Cisco, and Palo Alto (among other OEMs) to unlock workshops, customer incentives, and POC funding motions that accelerate deals.
• Maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.
• Evangelize responsibly: position security platforms and complementary solutions to surrounding endpoint, DLP, identity, network, and cloud security to reduce risk while scaling value.

The ideal candidate will bring 5‑10+ years of demonstrated success in solutions sales, specifically focused on security platforms. This experience should include a proven track record in selling multi‑vendor integrated solutions and professional services.

• Microsoft:
  Proficiency with Microsoft’s security stack (Defender, Entra, Purview, XDR, Sentinel, Copilot for Security)
• Cisco:
  Familiarity with Breach, Cloud, and User Protection suites and associated products (Firewalls, XDR, ISE, Duo, Umbrella, etc.)
• Palo Alto:
  Experience with or awareness of Network, Cloud, and Sec Ops…