Project​/Program Manager - Project​/Program Manager II

Duration: 12 months contract
Location: Seattle, WA OR Los Angeles, CA

Cross Channel Marketing (XCM) is seeking a strategic and technically proficient DAM Workflow & Integrations Manager to lead workflow optimization, AI innovation, and system integration efforts for our Orange Logic digital asset management (DAM) platform. This role is critical to the successful global scaling of our DAM system, supporting XCM teams across North America, Europe, and expanding international locales. As the DAM Workflow & Integrations Manager, you will partner with our Digital Asset Management team to define, build, and optimize workflows that enhance efficiency, drive AI-powered innovation, and enable seamless integrations with third-party tools used by internal teams, external agencies, and global partners.

You will serve as the technical architect for workflow design and system integrations within Orange Logic, discover and implement native AI capabilities, and leverage AI agents to transform how XCM manages and leverages digital assets.

You will collaborate with cross-functional stakeholders across Creative, Campaign, Media, and Measurement teams to understand their workflows and build scalable solutions that meet global needs. You will work directly with external media, creative, and post-production agencies to establish efficient asset ingestion and distribution workflows, while integrating critical third-party tools. To be successful, you should bring deep technical expertise in DAM platforms, particularly Orange Logic, combined with strategic vision to drive workflow innovation r ability to understand end-to-end workflows across creative production, agency collaboration, and asset distribution will be key.

A customer-centric mindset focused on enabling internal teams and external partners is important. Being adaptable and forward-thinking, staying ahead of emerging technologies and industry best practices in DAM, workflow automation, and AI capabilities is essential.

• Understand and work with existing DAM workflows within Orange Logic to build integrations, connections, and AI capabilities that enhance efficiency and automation.
• Partner with the Digital Asset Management team to support the global launch and locale expansion of the DAM tool, ensuring workflow integrations and AI implementations scale effectively across regions.
• Identify opportunities to optimize workflows through technical solutions, integrations, and AI automation, working collaboratively with DAM managers who own the core asset management processes.
• Establish technical standards and integration best practices that enable consistency and scalability across North America, Europe, and future global locales.

• Discover, evaluate, and implement native AI capabilities within Orange Logic, including AI-powered metadata tagging, asset quality control, content intelligence, and AI agents.
• Drive innovation by identifying opportunities to leverage AI features and connectors to automate manual processes, improve asset discoverability, and enhance overall DAM efficiency.
• Stay current with emerging AI technologies and capabilities in the DAM space, proactively recommending and implementing solutions that deliver business value.
• Measure and report on the impact of AI implementations, using data to drive further optimization and adoption.

• Build and configure integrations within Orange Logic to connect with critical third-party tools such as Smartsheet, Sprinklr, review and approval tools, and rights management systems.
• Design and implement technical solutions for API integrations and system connections that enable seamless workflows between Orange Logic and partner platforms.
• Collaborate with external media, creative, and post-production agencies to establish efficient asset ingestion workflows and technical integrations that support agency collaboration.
• Ensure all integrations are scalable, reliable, and maintain data integrity across systems.

• Develop and maintain comprehensive documentation for workflows, integrations, configurations, and processes within Orange Logic.
• Create user guides, training materials, and wikis that enable teams to understand and effectively use DAM workflows and features.
• Document AI implementations and integration architectures to ensure knowledge transfer and long-term sustainability of solutions.

• Establish and maintain workflow governance standards, including approval processes, permission management, and compliance measures.
• Manage workflow-related aspects of rights management, ensuring proper handling of licensing agreements, usage restrictions, and internal compliance requirements.
• Conduct regular audits of workflows to ensure adherence to established standards and identify areas for improvement.

• Hands‑on experience with Orange Logic DAM…