More jobs:
Product Support & Insights Specialist; Equity
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2025-12-21
Listing for:
Finvari
Full Time
position Listed on 2025-12-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A fast-growing SaaS startup is looking for a Product Support Specialist to provide Tier 1 customer support and handle technical issues. The ideal candidate will have a Bachelor's degree and at least 2 years of customer support experience, preferably in fintech or SaaS. Responsibilities include documenting customer insights and troubleshooting, as well as gathering feedback for process improvements. This hybrid role requires in-office presence once a week in Seattle and offers comprehensive health insurance and stock options.
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