Professional Services Consultant; Seattle - Hybrid Seattle

Professional Services Consultant (Seattle - Hybrid)

Location

Seattle

Reports to:

Esha Joshi , Cofounder and Chief Customer Officer

Yoodli is the AI roleplay simulator redefining how individuals and teams master communication. We’re building a new category: AI Roleplays, an experiential learning platform that helps people improve through lifelike simulations powered by generative AI.

Think of it as the batting cage before the big game - but for communication. Whether it’s a sales pitch, manager feedback session, or media interview, Yoodli provides private, judgment-free, just-in-time coaching. Leaders at companies like Google, Databricks, Snowflake, Ring Central, Toastmasters, and BDO use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. The result is stronger performance, greater team readiness, and a more scalable path to impact.

We’ve raised over $20M, are doubling our team in 2025, and are headquartered at the beautiful Pier 70 in Seattle.

We’re hiring Professional Services Consultants to accelerate customer success post-sale by providing specialized, technical, and advisory support that goes beyond the standard Customer Success model.

In this role, you’ll lead technical implementations and integrations, solve complex reporting workflows, and customize Yoodli to fit customer needs through roleplays, personas, and scorecards.

This role is perfect for someone who is eager to roll up their sleeves as a technical problem solver for Yoodli customers. You’ll work closely with Customer Success, Support, and Sales Engineers, clarifying boundaries and delivering high-impact, billable work that drives adoption and outcomes.

• Lead Technical Implementations
  • Own post-sale onboarding with a focus on LMS, HRIS, CRM, Convo Intelligence, SSO, and web embed integrations
  • Configure complex workflows and reporting solutions
  • Serve as the technical lead in customer rollout projects
• Customize and Build Content
  • Create tailored roleplays, personas, and scorecards aligned with customer workflows
  • Ensure training and content are embedded and role-relevant for end users
  • Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (pre-sales and scoping) to create a seamless customer experience
  • Clearly delineate responsibilities with other teams to reduce overlap and ensure efficiency
• Experience & Skills
  • 2–3 years of experience in professional services, implementation consulting, or sales engineering in SaaS
  • Comfortable with both technical configuration (integrations, reporting workflows, system setup)
  • Thrives in cross-functional environments, balancing Customer Success, Support, and Sales Engineering touchpoints
  • Eager and hungry to learn—excited to grow into a technical advisor role while delivering immediate impact
  • Enjoy translating customer needs into scalable, high-quality solutions

• Prior experience with LMS, CRM, or SSO integrations
• Background in sales engineering or technical consulting
• Exposure to customer-facing training or content customization work

• Competitive compensation ($90,000–$110,000) + meaningful equity
• High-impact, mission-driven work with direct customer feedback loops
• Work with a humble, driven, deeply collaborative team
• Hybrid schedule: 3 days in-office at our Seattle HQ (lunch included) + 2 days remote
• A product you’ll use and believe in – every single week

Does this role sound like a good fit? Email us at gtm-hiring. Please include the role’s title in the subject line and attach or link to your resume.