Customer Speaker Program Marketing Manager

Customer Speaker Program Marketing Manager

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Derflan, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$82,000.00/yr - $82,000.00/yr

Direct message the job poster from Derflan, Inc.

Business Development, Talent Acquisition, Bench Management, Process Improvement

Derflan is seeking a Customer Speaker Program Marketing Manager to join our consulting team supporting a large global technology client in the cloud and events ecosystem.

This consultant will drive the end-to-end management of customer keynote speakers, reference program activities, and high-visibility live event engagements across global marketing initiatives.

The ideal candidate brings strong program management rigor (60% PM-heavy), exceptional organizational and process-building skills, and experience collaborating across technical, events, PR, legal, and creative teams.

This opportunity offers the chance to influence customer storytelling strategy, support major keynote and event programming, and work directly with senior stakeholders across a globally recognized technology brand. Candidates should have a minimum of five years supporting program management, events, live-program operations, or speaker/reference programs for a large global technology company or enterprise organization.

Must have demonstrated success managing complex, multi-stakeholder programs, owning timelines and workback schedules, and delivering high-quality results in fast-paced environments.

Customer Speaker Program Marketing Manager

Estimated

Start Date:

January 12

Contract Duration: 6 Months (Extension Possible)

Salary Range: Annualized Equivalent $82,000 USD + Benefits

Location: Fully Onsite (Seattle or Washington, D.C.)

Travel: Occasional event-related travel may be required

Key Responsibilities

• Drive the end-to-end execution of customer speaker programs, keynote engagements, and reference activities.
• Develop scalable program processes, including nomination workflows, timelines, intake procedures, and approvals.
• Build and maintain workback schedules, trackers, project documentation, and operational workflows.
• Oversee program budget allocation and tracking for customer speaker and event activities.
• Lead recurring syncs, drive accountability across owners, and proactively manage risks and dependencies.

Cross-Functional & Stakeholder Management

• Partner closely with senior leadership and teams across events, PR, legal, creative, technical, and comms.
• Manage relationships with customer speakers, ensuring readiness, alignment, and a seamless engagement experience.
• Collaborate with global event teams on keynote programming, breakout sessions, and live-event execution.

Strategic Operations & Process Improvement

• Identify operational gaps and develop process improvements to enhance scale, quality, and efficiency.
• Review program metrics and speaker pipeline data; recommend improvements for future cycles.
• Create templates, documentation, and tools that streamline repeated workflows.

Basic Qualifications

• Bachelor’s degree or equivalent practical experience
• Must have 1+ years of experience working at Amazon as a contractor or full-time employee
• 5+ years of experience in program management, event management, or marketing operations
• Experience managing budgets of $500K or greater
• Proven success in cross-functional collaboration within a matrixed organization
• Strong proficiency with Microsoft Office Suite; familiarity with Smartsheet, Asana, or similar PM tools

Preferred Qualifications

• Experience working with customer speaker programs, reference programs, or executive storytelling
• PMP certification or formal PM training
• Experience operating in a global, matrixed enterprise
• Ability to influence without direct authority
• Experience implementing process improvement methodologies

Why This Role Is Compelling

• Play a direct role in AWS’s customer storytelling and keynote strategy
• Support high-visibility speaker engagements with global reach
• Work cross-functionally with senior stakeholders across multiple teams
• Join a collaborative environment focused on innovation and operational excellence
• Strong potential for contract extension or FTE conversion

Derflan is a boutique consulting firm supporting some of the world’s most innovative technology brands. We place talented professionals in meaningful roles that drive measurable results. With competitive benefits, a collaborative culture, and a focus on long-term consultant success, Derflan has built a reputation for excellence in the consulting space.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management

Industries

Business Consulting and Services and Technology, Information and Media

Referrals increase your chances of interviewing at Derflan, Inc. by 2x

#J-18808-Ljbffr